2nd exam

Question 1

non verbal

Answer 1

70% of all communication
body language
facial expressions
movements of intimidation

Question 2

verbal

Answer 2

control more of verbal messages

Question 3

content communication

Answer 3

the substance of the message

expressed verbally

Question 4

emotion communication

Answer 4

is how you feel about the message

nonverbal

Question 5

3 characteristics of communication

Answer 5

1. listening
2. verbal and nonverbal
3. content and emotion

Question 6

8 communication skills coaches need most and why

Answer 6

1. developing credibility when you communicate
2. communicating with a positive approach
3. sending messages high in information
4. learning how to listen
5. improving your nonverbal communication
6. communicating with consistency
7. instructional communication
8. applying the principles of reinforcement

Question 7

command style communication

Answer 7

aggressive way, ordering athletes to do whatever he wants them to do, usually by intimidating Body language.
do most of the talking and little listening

Question 8

submissive style communication

Answer 8

allows others to dominate the conversation.
usually just agree with athletes, even when they truly don’t agree
soft voice

Question 9

cooperative style communication

Answer 9

mutual respect

straight forward, positive, confident and encourage others.

Question 10

social media in coaching

Answer 10

have a policy
use it for friends and family
have coach follow them on all accounts

Question 11

2 types of listening

Answer 11

1. active- verbal and being engaged with the conversation

2. passive- typical way and just listening, not being engaged

Question 12

intrinsic rewards

Answer 12

feelings and pride, internally.
accomplishing goals that are set by them.
better for athletes

Question 13

extrinsic rewards

Answer 13

usually provided by others, trophies, ribbons, etc.

Question 14

play

Answer 14

primary purpose to have fun

Question 15

flow experience

Answer 15

when athlete reaches optimal activation, which is when athlete becomes totally immersed in activity. lose sense of time, feeling everything is going just right.

Question 16

personal goals

Answer 16

goal that is intrinsically rewarding for athlete

Question 17

what causes anxiety

Answer 17

fear of failure- coaches, parents, teammates, school, etc.

too much motivation

Question 18

goal setting in relation with motivation- set realistic goals

Answer 18

too easy- won’t work hard

too hard- create fear and self doubt

Question 19

mistake

Answer 19

athlete does it without knowing

coaches need to correct them but be understanding it is not there fault.

Question 20

misbehavior

Answer 20

do it on purpose

coaches need to discipline the athlete

Question 21

6 preventive discipline

Answer 21

1. create right team culture
2. hold team meetings
3. develop team rules
4. create team routines
5. conduct exciting practices
6. catch them doing good

Question 22

sending messages high in information

Answer 22

good for coaches to do.

provide evaluative comments, praise them for it.

Question 23

sending messages high in judgment

Answer 23

negative approach.

players will have less self-esteem

Question 24

consistency with athletes

Answer 24

players will trust the coach more and in return play better for the coach

Question 25

what to do when players violate social media policy

Answer 25

1. first offense- explain athlete what material is offensive and require to remove
2. second offense- send written notifications requiring the offending content to be removed
3. third offense- athlete is kicked off team

Question 26

positive approach

Answer 26

desire to understand, have mutual respect, and accept others

Question 27

how to get athletes to reach optimal activation

Answer 27

keep practice stimulated.
keep everyone active in practice.
avoid constant instruction.
make sure it’s not too competitive within the team

Question 28

successful oriented athlete

Answer 28

sees winning as consequence of her ability, which gives confidence in ability to succeed again.

Question 29

failure - orientated athlete

Answer 29

filled with self doubt and anxiety

Question 30

performance goals

Answer 30

example. 2 more leg takes down during practice

Question 31

outcome goals

Answer 31

winning

Question 32

self- fulfilling prophecy

Answer 32

1. form certain expectations about each player
2. communicate expectation intentionally or unintentionally with the different cues
3. athletes respond to these cues by adjusting their behavior to match expectations
4. expectations become true

Question 33

why athletes misbehave

Answer 33

1. athletes are usually discouraged athletes

2. may believe they do not belong and are not significant to the team.

Question 34

perfectionist coaches

Answer 34

1. only one correct way to do things
2. standards are high and will not lower them
3. too much attention to the details
4. over organized, make sure everything is in order
5. over correct athletes