2M Flashcards
- reportedly by the client
- may include S/S described by client but not noticeable to others.
- may include demographic information, patient and family information, past & current medical conditions, etc.
SUBJECTIVE DATA
- information that the health care professional gathers during a physical examination
- consist of information that can be seen, felt, smelled or heard by the HCP.
OBJECTIVE DATA
sensations or symptoms (e.g. – pain, hunger), feelings (e.g. – happiness, sadness), perceptions, desires, preference, beliefs, ideas, values, and personal information that can be elicited and verified only by the client.
SUBJECTIVE DATA
Observations and measurements made by the data collector based on an acceptable standard. data directly and indirectly observed through measurements
OBJECTIVE DATA
skills need to collect objective data
o Inspection
o Palpation
o Percussion
o Auscultation
PHASES OF THE INTERVIEW
PRE-INTRODUCTORY PHASE
INTRODUCTORY PHASE
WORKING PHASE
SUMMARY AND CLOSING PHASE
nurse introduces herself and reviews the medical records before meeting the client.
PRE-INTRODUCTORY PHASE
nurse explains the purpose of the interview, discusses the types of the questions that will be asked. Explains the reason for taking notes and assures the client that information will remain confidential.
INTRODUCTORY PHASE
the nurse elicits the client with comments about major biographical data, reasons for seeking care, history of patient’s present health concern, past health history, family history, review of body systems for current health problems, lifestyle & health practice, and lastly developmental level
WORKING PHASE
nurse summarizes information obtained during the working phase, validates problems & goals with the client
SUMMARY AND CLOSING PHASE
NON-VERBAL COMMUNICATION
APPEARANCE
DEMEANOR
FACIAL EXPRESSION
ATTITUDE
SILENCE
LISTENING
appearance should be professional
APPEARANCE
an overload aspect of communication
FACIAL EXPRESSION
one of the most important nonverbal skills to
develop as a health professional is a non-judgmental attitude
ATTITUDE
allows the nurse and the client to reflect and organize thoughts which facilitate more accurate reporting and data
collection
SILENCE
most important skill to learn and develop fully in
order to collect complete and valid data
LISTENING
VERBAL COMMUNICATION
OPEN-ENDED QUESTIONS
CLOSE-ENDED QUESTIONS
LAUNDRY LIST
REPHRASING
WELL-PLACED PHRASES
are used to elicit the client’s feelings & perception
OPEN-ENDED QUESTIONS
to obtain facts and to focus on specific information
CLOSE-ENDED QUESTIONS
to provide the client with a list of words to choose in describing symptoms, conditions/feelings
LAUNDRY LIST
effective way to communicate and validate during the interview
REPHRASING
the nurses can encourage verbalization by using well placed phrases
WELL-PLACED PHRASES
COMPONENTS OF A COMPLETE HEALTH HISTORY
biographical data
reasons for seeking health care
history of present health concern
personal health history
family health history
review of systems for current health problems
lifestyle and health practices
developmental level
personal data that distinguishes individual from one another.
biographical data