2E-2F Flashcards
________ is a process by which two opposing parties attempt to merge their respective interests in an effort to yield a balanced and beneficial outcome for both parties.
Negotiation
_______ ______ are harder to assign dollar amounts to and factor in issues like mental duress and comparative negligence.
Liability Claims
_____ ______ claims addresses the cost to repair or replace, is simple and straightforward.
Property damage
Before negotiations begin, an adjuster must determine what three things?
- Is there coverage?
- What is the insured’s liability? (liability claims only)
- What are the damages?
What damages should never be negotiated?
Punitive
_______ is not strictly speaking a negotiation method; rather, it is a last option when negotiations fail.
Litigation
In _______ insurance claims, the claimant is typically the insured.
Property
Who is the claimant in liability cliams?
Third Party
Everything in a claim file is discoverable. True or False
True
Criminal Trial is when the _____ (plaintiff) vs. ______(defendant).
State
Citizen
Civil trial is when a ______(plaintiff) vs. _______ (defendant).
Citizen
Citizen
Claims disputes are settled in _____ trials.
Civil
When more evidence supports the plaintiff’s case than contradicts it (51% or more evidence supports) this is called what?
Preponderance ofevidence
________ negligence is any negligence on the part of the plaintiff equals no settlement.
Contributory
_________ negligence reduces the settlement by the percentage of the plaintiff’s negligence.
Comparative
Policy ______ establish the terms of the agreement between the insurer and the insured.
Provisions
What are ISO and AAIS?
Insurance Services Office
American Association of Insurance Services
The cancellation/nonrenewal condition establishes when and how the insurer or the insured can
terminate an active insurance contract. True or False
True
An _______ premium is a payment you’ve made for coverage that you never received.
Unearned
The ________ Clause states that any change to a policy form that broadens coverage without increasing the premium will automatically apply to the issued policies of that type.
Liberalization