2.6.2-Key factors in change

Question 1

What is change management?

Answer 1

Planning and implementation of change in a way that is mindful of those who will be affected by the changes

Question 2

What are the two types of change and what are they?

Answer 2

1) Planned change= change that is planned by the top management of a business
2) Emergent change= change that happens at any level in the organisation and is the result of an event or need

Question 3

What are the 3 key factors in change?

Answer 3

1) organisational culture
2) size of organisation
3) time/speed of change

Question 4

What is Kaizen organisation?

Answer 4

Adopting the ideal of continuous improvement, this will mean small incremental improvements possibly every day

Question 5

How can resistance to change be managed?

Answer 5

-deliver training programs
-focus on the positive aspects of the change
-give employees time to adapt
-involve employees who might be impacted by the change