2.4 Leadership and Management

Question 1

what is management?

Answer 1

process of achieving objectives through business activities, people and resources.

Question 1

what are managers?

Answer 1

people with the most influence in the success of a business organization.

Question 2

what do managers do?

Answer 2

Commanding
Coordinating
Controlling
Organizing
Planning

Question 3

what is planning?

Answer 3

set tactical and strategic plans for reaching objectives

Question 4

what is controlling?

Answer 4

give instructions

Question 5

what is commanding?

Answer 5

guide performance, protect health, maintain safety

Question 6

what is coordinating?

Answer 6

ensure teams collaborate to achieve objectives

Question 7

what is organizing?

Answer 7

delegate tasks to meet deadlines

Question 8

what is leadership?

Answer 8

ability of a person or people to influence and guide members to achieve a goal

Question 9

what are characteristics of a leader?

Answer 9

time and devotion to job and employees, influential, create vision, motivating

Question 10

are leaderships and management the same?

Answer 10

no. Leaders inspire people to want to do something. Managers hold people accountable for doing something

Question 11

what is a manager?

Answer 11

responsible for planning and overseeing. monitoring the group’s progress and ensuring that the plan is put into effect.They focus on getting tasks accomplished in a timely

Question 12

what is a leader’s role?

Answer 12

more emotional. ability to inspire people to follow them voluntarily

Question 13

what are the type of leadership styles?

Answer 13

Autocratic
Paternalistic
Democratic
Laissez-Faire
Situational Leadership

Question 14

what is Authoritarian leadership style?

Answer 14

strict management style involves only managers making all decisions with no discussion.

prefer tell employees what to do. suitable in situations that require decisive actions (e.g. the Army), when critical decisions need to be made, during a crisis or when dealing with unskilled workers.

this style can demotivate and alienate workforce for those who want to contribute

Question 15

what is paternalistic leadership style?

Answer 15

take actions that they believe are in the best interest of their employees. Leader has considerable authority over employees and makes decisions. provide sense of safety.

Employees believe that the business will stand by them and therefore very loyal and will work to ensure that business is a success.
They are very much in control yet guide and support their staff.

Question 16

what is democratic leadership style?

Answer 16

promotes participation of employees in making decisions.

Participation encouraged and there is two-way communication with employees. Employees are involved in the business.
management style can improve staff morale and motivation because the workers feel they have some input in the decision-making process.
process of consulting and listening to staff time consuming and not always necessary or appropriate.

Question 17

what is Laissez-faire leadership style?

Answer 17

prefer to have minimal involvement in the day-to-day work of their employees. leaders allow employees to make their own decisions. extreme version of democratic leadership.

Managers delegate all authority and decision-making to employees

Works well with research and design teams or creative fields.

little direction or supervision and no feedback might lead to a lack of confidence, poor decisions and poor motivation as they are never sure if what they are doing is “right”.

Question 18

what is situational leadership style?

Answer 18

leader adjusts their style to a particular task, situation, set of employees, etc.

This means that they can act different ways when needed. The characteristics of the other leadership types are used when necessary.
advantage is: managers change the style to match different circumstances.

changes in management style cause confusion for employees perception of the manager being unpredictable.

Question 19

what are the two approaches to making decision?

Answer 19

Scientific thinking/management and Intuitive thinking/management

Question 20

what is Scientific thinking/management?

Answer 20

making decisions by gathering information and then analysing it before deciding what to do. managers are objective, rational, and logical.

minimise the risks of decisions made. takes time and costly.

Question 21

what is Intuitive thinking/management ?

Answer 21

considering instinctive feelings, knowledge and emotions to make decisions. quick decision making. could lead to mistakes, especially when information id available to support decisions