24 Departmental functions

Question 1

State the 4 departments involved in businesses

Answer 1

Human resource
Finance
Production
Marketing

Question 2

Highlight the main functions of the HR department

Answer 2

Manages people
Recruitment and selection
Training and safety
Staff welfare
Set tone for culture of business

Question 3

Highlight the main functions of the marketing department

Answer 3

Market research (finding out wants and needs of customers)
Product planning
Pricing
Advertising to reach target audience
Customer service
Packaging and distribution
Managing sales and promotion

Question 4

Highlight the main functions of the production department

Answer 4

Making products that are designed to meet customer needs and wants
Ensuring materials purchased are good quality
Stock control (avoiding overproducing and underproducing)
Maintenance (cleaning + fixing machines)

Question 5

Highlight the main functions of the finance department

Answer 5

Recording transactions
Wages and salaries
Setting budgets for other departments
Accounts (financial statements of how well company has performed)

Question 6

Define market orientated

Answer 6

Where a business focuses on the needs of consumers when developing products

Question 7

Define wholesalers

Answer 7

Persons or businesses that buy goods from manufacturers and sell them in smaller quantities to retailers