2.3 – Recruitment, Selection and Training of Workers Flashcards
Role of HR Department
- Recruitment and selection
- Seting Wages and Salaries
- Industrial relations
- Training programmes
- Health and Safety
- Redundancy and dismissal
Define Recruitment
Process of hiring someone
Define Job Analysis
Identifies/records tasks/responsibilities relating to a job
Define Job Description
Outlines responsibilities and duties of the job
Contents in Job Description
- Job Title
- Job location
- Job summary
- Working Conditons
- Job Duties
- Hazards
Define Job Specification
A document that outlines the requirements required by an employee
Contents in Job Specification
- Qualifications
- Experience
- Training
- Skills
- Responsibilities
- Emotional Characteristics
- Sensory Demands
Define Internal recruitment
Vacancy is filled by an existing employee of the business
Pros/Cons of Internal recruitment
Pros:
1. Saves time and money
Cons:
1. No new skill/experience coming in business
2. Jealousy among workers
Define External recruitment
Vacancy is filled by someone who is not an existing employee/will be new to the business
Types of Job Advertisement
- Local/national newspapers
- Job centres
- Recruitment agencies
Process of Selection of a Job
- Shortlisted applicants CV’s
- Interview
- Contract of employment
What does Interview asses?
- Applicant’s ability to do job
- Applicant’s personal/character qualities
Define Contract of Employment
Legal agreement between employer and employee
Content in Contract of Employment
- Name of employer/employee
- Job title
- Hours to work
- Salary
- Holiday entitlement
Types of Contract of employment
- Part-Time employment
- Full-Time employment
Pros/Cons to Employer of Part-Time Employment
Pros:
1. More flexible hours of work
2. Easier to make employees work at busy times
3. Works less hours and so takes lower pay
4. Less expensive than full-time workers
Cons:
1. Less chance to be trained because worker sees job as temporary
2. Takes longer to recruit
3. Less committed to the business
4. less likely to be promoted
5. More difficult to communicate
Pros of Training
Pros:
1. Improve skill/knowledge
2. Increased efficiency
Types of Job Training
- Induction training
- On-the-job training
- Off-the-job training
Define Induction Training
An introduction given to new employee about the business
Pros/Cons of Induction Training
Pros:
1. Helps new employees to settle in job quickly
2. Less chance to make mistakes
Cons:
1. Time-consuming
2. Wages paid whilst training
Define On-the-job Training
Watching a more experienced worker doing the job
Pros/Cons of On-the-job Training
Pros:
1. Less costs than off-the-job training
2. Worker produces whilst training
Cons:
1. Production time lost
2. Bad habits might transfer
Define Off-the-job training
Trained away from the workplace by specialist trainer
Pros/Cons of Off-the-job training
Pros:
1. Increase range of skills (Multi-skilled)
Cons:
1. Expensive
2. No production
3. Worker can leave easily
Define Workforce Planning
Number and skills of employees required
Why downsize workforce?
(reduce no. of employees)
- Introduction of automation
- Less demand of product
- Business closure
- Relocating factory abroad
- Business has merged
Ways to downsize workforce
- Dismissal
- Redundancy
- Retirement
Define Dismissal
When worker is fired because of them
Define Redundancy
When worker is fired not because of them
Types of Legal Controls over Employment Issues
- Protection from unfair discrimination
- Protection from unfair dismissal
- Health/safety at work
- Wage protection
Define Industrial Tribunal
Legal meeting that considers workers complaints of unfair dismissal/discrimination at work
