2.2 – Organization and Management Flashcards
Define Organizational structure
Levels of management and division of responsibilities in a business
Pros of Organizational structure
Pros:
1. Employees know their position
2. Sense of belonging
Define Span of Control
No. of workers working directly under manager in organizational structure
Define Chain of Command
Structure of organization to allow instructions to pass on from senior manager to lower levels of management
Pros of short chain of command
Pros:
1. Communication is quicker/accurate
2. Managers are in touch with employees
3. Span of control is wider
Define Line Manager
Person who has authority over people directly below them in organizational structure
Define Staff Manager
Specialists who provide support to line managers
Role of Manager
- Planning
- Organizing
- Coordinating
- Commanding
- Controlling
- Delegation
Define Delegation
Giving subordinate authority to do a task
Pros of Manager Delegation
Pros:
1. Managers cannot do all work by themselves
2. Managers can measure efficiency/effectiveness of subordinates work
Pros of Subcordinate Delegation
Pros:
1. Work becomes interesting/rewarding (job satisfaction)
2. Employees feel important/feel trusted
3. Method of training
4. Opportunity for promotion
Define Leaderships style
Approach used in dealing with people when in a position of authority
Define Autocratic style
Where managers expect to be in charge
Define Democratic style
Where managers involve employees
Define Laissez-faire style
Where managers leaves worker to do their own decision-making
