2.3 Leadership and management Flashcards

1
Q

Functions of a manager

A

POCC:
- planning
- organization
- commanding
- coordinating
- controlling

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2
Q

Leadership

A
  • Motivating to achieve an objective
  • More emotional role
  • Ability to inspire people to follow voluntarily
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3
Q

Management

A
  • Responsible
  • Planner
  • Ensures and monitors the team is fullfilling expectations and tasks
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4
Q

Scientific thinking (deliberative thinking processes)

A

Gatheing data and analysing it before making the decision

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5
Q

Intuitive thinking

A

Relying on feelings and experiences, appropiate when there is no data or uncertain if it is reliable

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6
Q

Autocratic leadership

A

Decision making is entirely concentrated on the leader, not seeking input from others and confident of their own decisions

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7
Q

Paternalistic leadership

A

Leader treats employees like part of a family, warm and protective, expecting loyalty and obedience

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8
Q

Democratic leadership

A

Leader seeks input from employees and involves them in decision making

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9
Q

Laissez-faire

A

Leader gives employees considerable freedom to make decisions on their own

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10
Q

Situational leadership

A

Leaders adapt their leadership style to the situation or the expectations towards a group of people in the organization

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11
Q

Factors influencing the leadership style

A
  • the subordinates, their skills
  • the decision’s urgency, importance and risk
  • the environment
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12
Q

Ethical considerations for leaders

A
  1. guide organizations according to their perspective
  2. focus on people and building relationships
  3. must demonstrate they care about people
  4. willing to take the blame of bad outcomes
  5. intervenes when something is not fair
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13
Q

ethical considerations for managers

A
  1. sees the obligations as more important than the people
  2. makes decisions looking for the benefit of the company
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14
Q

Hofstede’s cultural dimensions

A

Situational business tool to understand the cultural similarities and differences across countries and determine the various ways that a business can be conducted in these cultures

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