2.1 Introduction to Human Resource Management Flashcards

1
Q

Role of HR

A

Strategic management of an organization’s workforce to gain competitive advantage by planning, organizing, recruiting and managing.

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2
Q

Supply of labour

A

Number of people willing and able to work. It grows and changes being difficult to measure.

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3
Q

Workforce/HR planning

A

Analyzing and forecasting the number of workers and their skills for what is required

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4
Q

External factors affecting HR planning (affecting the number of people looking for a job)

A
  • Technological changes
  • demographic changes
  • social trends
  • government regulation
  • state of the economy
  • labour mobility
  • immigration
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5
Q

Internal factors affecting HR planning (affecting the management of workers)

A
  • Changes in business organization
  • changes in labour relations
  • changes in business strategy
  • changes in business finance
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6
Q

Factors affecting working environment

A
  • privatization
  • migration
  • participation of women
  • educational opportunities
  • urbanization
  • aging popuation
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7
Q

Work-life balance

A

optimal arrangement of an individual’s job and private life balance - comparison of amount of time spent in both

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8
Q

Work patterns

A

types of jobs + types of people required

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9
Q

Work practices

A

flexibility work routine

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10
Q

Work preferences

A

adapt work routine to their lifestyles

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11
Q

Work practices in decline

A
  • full-time job
  • permanent contracts
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12
Q

Work practices increase

A
  • homeworing
  • flexitime (choose working hours)
  • freelance (not committed to an employer)
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13
Q

Types of work preferences

A
  • career breaks (sabatical year)
  • down shifting in hierarchy
  • job share position
  • study leave (stop for a month)
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14
Q

Ethical issue sin the HR plan

A
  • Salaries
  • performance appraisal (no special treatments)
  • respect / right to privacy
  • lay offs and redundacies (ethically)
  • health & safety
  • no discrimination
  • employ ethically
  • restructuring
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15
Q

Cultural diferences

A
  • dress code
  • power distance (instructions/commands)
  • individualism
  • masculinity
  • uncerainty (expect/know what will happen)
  • long-term orientation?
  • humour?
  • personal space
  • body language
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16
Q

Resistance of change from employees

A
  • discomfort
  • fear
  • insufficient reward
  • lack of job skills
  • loss of control
  • mistrust
  • poor communication
  • poor timinig
  • prior experiences
17
Q

How to help employees handle change

A
  • assess and evaluate the situation
  • involve employees
  • develop a vision and the benefits
  • forecast necessary resources
  • train
  • be aware of employee’s stress