2.1 Quality And Saftey In Healthcare Flashcards
1
Q
What are the four sub categories of error?
A
Slips - failures of attention
Lapses - failures in memory
Mistakes - rule or knowledge based
Violations
2
Q
What is a never event?
A
A serious, largely preventable event that should not occur if preventative measures are in place
3
Q
What are patient safety incidents?
A
Events in healthcare where the potential for learning is so great, or the consequences to patients, families and causes, staff or organisation are so significant, that they warrant using additional resources to mount a comprehensive response
4
Q
What are the 5 whys?
A
Ask why to challa he a concept so all things are understood
5
Q
What is timeline mapping used for in care?
A
Shows what actually happened in chronological order against what should’ve happened
