1.1 patient safety and quality Flashcards
why have quality and safety become so important?
- evidence patients being harmed
- variations in healthcare (also indicates that care is not optimal)
- direct cost and legal/insurance bill to NHS
- gov policies that have demanded change
how can we define healthcare quality in terms of categories?
safe effective patient centred timely efficient equitable
what is equity?
everyone with the same needs gets the same care
what mechanisms are used to improve care quality?
- standard setting e.g NICE quality standards
- use commissioning to drive improvement
- use of financial incentives
- emphasis on disclosing information
- regulation and inspection by care quality commission
- clinical audit
- feedback from patients
- revalidation of doctors every 5 yrs
what is an adverse event and a preventable adverse event?
adverse event
- an injury that is caused by medical management and prolongs hospitalisation, produces a disability or both
preventable adverse event
- an adverse event that could be prevented given the current state of medical knowledge
whats an unavoidable adverse event?
a drug reaction that occurs in a patient prescribed the drug for the first time is an adverse event, but may be unavoidable
what adverse events are preventable? give some examples
- operations performed on the wrong part of the body
- retained objects
- wrong dose/medication given
- failure to rescue
- some infections e.g via central line