2. The Competencies of a Business Analyst Flashcards
Communication
Personal Qualities
Relationship Building
Personal Qualities
Influencing
Personal Qualities
Facilitation
Personal Qualities
Resilience
Personal Qualities
Analytical thinking skills
Personal Qualities
Attention to detail
Personal Qualities
Problem solving
Personal Qualities
Leadership
Personal Qualities
Adaptable mindset
Personal Qualities
Political awareness
Personal Qualities
Team working
Personal Qualities
Professionalism
Personal Qualities
Commercial Awareness
Business Knowledge
Business case development
Business Knowledge
Domain knowledge
Business Knowledge
Subject Matter Expertise
Business Knowledge
Digital Technology
Business Knowledge
Organization Structures
Business Knowledge
Supplier Management
Business Knowledge
Enterprise and related architectures
Business Knowledge
Stakeholders analysis and management
Professional techniques
Strategy Analysis
Professional techniques
Investigation techniques
Professional techniques
Requirements engineering
Professional techniques
Business process modelling
Professional techniques
Data modelling
Professional techniques
Idea generation and visualisation
Professional techniques
Gap analysis
Professional techniques
Benefits Management
Professional techniques
Project management
Professional techniques
Portfolio management
Professional techniques
What is a T-shaped professional
Highly skilled individual who can adapt to different situations, because of the range of skills they possess. Individuals that hold deep skills in their specialist discipline and broad, generic skills across other disciplines.
To engage well with people, within a business context
Relationship Building
Having sufficient self confidence to be able to withstand pressure, challenge proposals, analyze impacts and sustain arguments
Resilience
Digging deeper and deeper until the true situation is uncovered and the real problem has been defined
Analytical skills and critical thinking
Develop a vision, take ownership of that vision and ensure the actions to achieve that vision are implemented
Leadership
Mindset that can cope with ambiguity and is adaptable and responsive
Adaptable mindset
Ability to work out what is and is not politically acceptable when working within an organization and with particular individuals.
Political Awareness
Ability to work in a team
Team working
Possessing the knowledge and skills required of the particular role, working collaboratively and respectfully with other colleagues
Professionalism
Understand the sector and the industry that they work within. Finance is the universal language of the business.
Commercial awareness
Identifying options to address a business problem and assessing the costs and benefits of each option
Business case development
Possessing a good general understanding of the business domain, or sector, in which the organisation operates
Domain Knowledge
More specific, refining domain knowledge to a lower level of detail in a particular business domains and have a strong understanding of the subject area
Subject Matter Expertise
Ability to identify stakeholders, assess the significance of the stakeholders, analyse stakeholders perspectives and develop stakeholders management strategies
Stakeholder analysis and management
Understand organizations strategic context to align with objectves and strategy
Strategy analyis
Investigate business situations and determine where issues and problems lie.
Investigation techniques
Framework of activities that are applied when defining requirements and encompasses a range of elicitation, analysis and modelling skills.
Requirements Engineering
Approach to visualizing business systems through the creation of conceptual models
Business modelling
Reflects the information requirements of the organization and the business rules inherent within the structure of the data
Data modelling
Technique to stimulate discussion, generate ideas and represent outcomes during a meeting, workshop or focus group
Idea generation and visualisation
Compare as is and to be business process models
gap analysis
Active planning, monitoring and evaluation of the benefits predicted in a business case for a business change initiative
benefits management
Evaluation, Prioritization and delivery of a portfolio of business change projects.
Portfolio Management