2. Talent Acquisition Flashcards
_________________ can reduce opportunities for subjectivity and bias in the interview process.
In contrast, small talk and differentiating questions can create opening
Using an interview rubric and consistent questions.
- Standard: Talent Acquisition - Hiring Standard #2
- Location: Course-Talent Acquisition, Lesson - Selection Methods
______________ relates to instances where employers can discriminate on the basis of religion, sex, or national origin if those they are essential for business operations.
Bona fide Occupational Qualification
- Standard: Talent Acquisition #1
- Location: Course - Talent Acquisition, Lesson - The Legal Side of Hiring
_____ ______ looks at what is necessary to perform a job, including competencies and physical demands.
Pay history is not necessary to know with respect to what is needed to perform a job.
Also, _______ _______ does not include information specific to the individuals who hold the job, such as their performance evaluations or resumes.
Job Analysis
- Standard: Talent Acquisition - Planning & Preparation Standard #4
- Location: Course-Talent Acquisition, lesson - Job Analysis
________ ________ ________. __________ suggests that adult learners benefit from learning experience that have immediate relevance and impact to their work or personal life.
Knowle’s Principal of Relevance
- Standard: Talent Development - Training & Development Standard #2
- Location: Course-Talent Development, Lesson - Designing Learning
_______ _______ includes a supply analysis and demand analysis, followed by a gap analysis.
Workforce Planning
_____ _______ ______ includes the value or benefits employees receive in return for their skills, capabilities, and experience they bring to your organization. It should convey why individuals should want to work at a certain organization.
Employee Value Proposition
_____________ is a way to sequence hiring activities based on cost and effort in order to maximize resources and efficiency.
Funneling
_______________ interview questions are future-oriented questions that are an applicant to consider how they would respond to a set of circumstances.
Situational
- Standard: Talent Acquisition - Hiring Standard #2
- Location: Course - Talent Acquisition, Lesson - Selection Methods
The _____________ involves allowing a positive trait to overshadow others.
Halo effect
- Standard: Talent Acquisition - Hiring standard #2
- Location: Course - Talent Acquisition, Lesson - Selection Methods
________________ involves uncovering future needs.
Demand Analysis
Workforce Planning
helps in identifying staffing needs to ensure talent acquisiton efforts meet those needs
- Standard: Talent Aquisition - Planning and Preparation standard #1
- Location: Course - Talent Aquisition, Lesson - Identifying Talent Needs
Talent Pipeline Management
may include both current and prospective staff
- Standard: Talent Aquisition - Planning and Preparation standard #1
- Location: Course - Talent Aquisition, Lesson - Identifying Talent Needs
Succession Planning
involves current staff
- Standard: Talent Aquisition - Planning and Preparation standard #1
- Location: Course - Talent Aquisition, Lesson - Identifying Talent Needs
Strategic Planning
not specfic to acquiring additional staff
- Standard: Talent Aquisition - Planning and Preparation standard #1
- Location: Course - Talent Aquisition, Lesson - Identifying Talent Needs
What question(s) should NOT be asked during the hiring process (Select all that apply)
Asking candidates where they were both or whether English is their native language are most likely not job related and are impermissible.
- Standard: Talent Aquisition - Hiring standard #1
- Location: Course - Talent Aquisition, Lesson - The Legal Side of Hiring
the process of analyzing, forecasting, and planning workforce supply & demand, assessing gaps, & determining target talent management.
Some refer to this process as HR or Human Resources
Workforce Planning
Course: Talent Aquisition
Lesson: Identifying Talent Needs
2 What is Workforce Planning
Why is Workforce Planning Important?
allows for leaders to embrace this opportunity to accelerate workforce strategy transformation.
Course: Talent Aquisition
Lesson: Identifying Talent Needs
2 What is Workforce Planning
Phases of Workforce Planning
Strategic Direction
Supply Analysis
Demand Analysis
Gap Analysis
Solution Implemetation
Monitoring Progress
Course: Talent Aquisition
Lesson: Identifying Talent Needs
2 What is Workforce Planning
involves understanding key mission goals & future objectives set by organization leadership & how the workforce needs to be aligned to achieve them.
Strategic Direction
Course: Talent Aquisition
Lesson: Identifying Talent Needs
2 What is Workforce Planning
5 Steps of Strategic Direction
1) Getting started: Determine where your organization is in the workforce planning process.
2) Make a compelling case for workforce planning
3) Learn stages in workforce planning
4) Engage your audience in action planning
5) Identify mission critical positions
Course: Talent Aquisition
Lesson: Identifying Talent Needs
2 What is Workforce Planning
involves understanding the current workforce & how it is projected to change over time, due to attrition & other trends.
Supply Analysis
Course: Talent Aquisition
Lesson: Identifying Talent Needs
2 What is Workforce Planning
Supply Analysis Steps
1) Create a succession plan
2) Conduct a work analysis
3) Leverage workforce data to undertand your workforce
4) Identify staff competency needs
5) Engage & retain
6) Create transition plans to capture critical knowledge
Course: Talent Aquisition
Lesson: Identifying Talent Needs
2 What is Workforce Planning
comprehends an orgianizaiton’s current & future workforce reqirements or demands.
Demand Analysis
Course: Talent Aquisition
Lesson: Identifying Talent Needs
2 What is Workforce Planning
6 Steps of Demand Analysis
1) Create a succession plan
2) Conduct a work analysis
3) Conduct a position analysis to understand workforce needs
4) Leverage workforce data to identify future needs
5) Identify competencies needed to achieve the mission
6) Create transaction plans to capture critical knowledge
Course: Talent Aquisition
Lesson: Identifying Talent Needs
2 What is Workforce Planning
invloves understanding the gaps between workforce supply & demand to define top priority gaps with the greatest impact on organizational performance.
Gap Analysis
Course: Talent Aquisition
Lesson: Identifying Talent Needs
2 What is Workforce Planning
6 Steps of Gap Analysis
1) Conduct work analysis
2) Leverage analytics to identify workforce gaps
3) Identify factors leading to separation
4) Engage & retain staff with stay interviews
5) Create an engagment plan
6) Identify competency gaps
Course: Talent Aquisition
Lesson: Identifying Talent Needs
2 What is Workforce Planning
the appropriate workforce interventions & activities to close identified workforce gaps & enable your organization to meet its strategic goals
Solution Implementation
Course: Talent Aquisition
Lesson: Identifying Talent Needs
2 What is Workforce Planning
4 Steps of Solution Implementation
1) Leverage the PPS (practical problem solving) action planning guide
2) Discover action planning opportunities
3) Leverage employee engagement action planning resources
4) Create transition plans to capture critical knowledge
Course: Talent Aquisition
Lesson: Identifying Talent Needs
2 What is Workforce Planning
ensures that everything is running smoothly.
Monitoring Progress
Course: Talent Aquisition
Lesson: Identifying Talent Needs
2 What is Workforce Planning
Tips for Effective Workforce Planning
- Designate - a specfic member or team of the HR department to manage the process
- Find - a high-level executive to support the plan
- Involve - key stakeholders in the planning process
- Align - the plan with the company’s strategic business plan
- Coordinate - the workforce plan with succession planning & career developent initiatives
- Continue - make workforce planning an ongoing activity with continuous evaluation of changes.
Course: Talent Aquisition
Lesson: Identifying Talent Needs
3 Workforce Planning Tips and Tricks
used to analyze its workforce & determine the steps it must take to prepare for future staffing needs
Workforce Planning
Course: Talent Aquisition
Lesson: Identifying Talent Needs
3 Workforce Planning Tips and Tricks
7 Steps to Successful Strategic Workforce Planning
1) Consider long-term goals of the organizatiion
2) Analyze current workforce
3) Find future skill gaps
4) Prepare for different scenarios
5) Ask for external advice, if applicable
6) Consider the organizational culture
7) Moitor & adapt
Course: Talent Aquisition
Lesson: Identifying Talent Needs
3 Workforce Planning Tips and Tricks
suggests that people, including managers & staff, can act based on biases without intending to do so.
Implicit Bias
Course: Talent Aquisition
Lesson: Identifying Talent Needs
3 Workforce Planning Tips and Tricks
10 Ways to Eliminate Bias in Workforce Planning
1) Be transparent
2) Support individuals from under-represented groups into senior roles
3) Review recruitment processes & materials for biases or exclusionary messaging
4) Review salaries & standardize pay
5) Provide training on unconscious bias
6) Have a clear policy on discrimination
7) Provide flexible working & de-stigmatize shared parental leave
8) Diversify the board
9) Promote a culture of meritocracy
Course: Talent Aquisition
Lesson: Identifying Talent Needs
3 Workforce Planning Tips and Tricks
This is essential for many HR/talent functions, including talent acquisition
a clear and thorough job description
Course: Talent Aquisition
Lesson: Supporting the Hiring Team
involves using your organization’s brand to help current & prosepective employees see your organization as an employer of choice
Employer Branding
Course: Talent Aquisition
Lesson: Supporting the Hiring Team
3 Involving Staff and Others
a tool that provides candidates with accurate & complete information about a job & the work enviorment, including both positive & negative aspects of the position.
Realistic Job Previews
Course: Talent Aquisition
Lesson: Supporting the Hiring Team
3 Involving Staff and Others
Training & Support Areas
1) Compliance
2) Processes
3) Customer Focus
4) Mitigating Bias
Course: Talent Aquisition
Lesson: Supporting the Hiring Team
4 Training and Support
the process of studying jobs to gather, analyze, synthesize, & report information about job responsibilities & requirements & the conditions under which work is performed.
Job Analysis (JA)
Course: Talent Aquisition
Lesson: Job Analysis
2 What is Job Analysis? (Part 1)
Why is Job Analysis Important?
- Ensures up-to-date information is captured for an ever-evolving workplace
- Assists in updating & creating job descriptions
- Gives employees the opportunity to share details about their responsibilities
- Clarifies reporting relationships, organization structures, title hierarchies, & personnel budgets/expenditures
- Identifies areas of overlap or holes in projects or work
- Aligns work to pay sturctures, ensuring internal equity
Course: Talent Aquisition
Lesson: Job Analysis
2 What is Job Analysis? (Part 1)
- Should be performed first
- Evaluation of a given job
- An internal process
- Attention given to small details
Job Analysis
Course: Talent Aquisition
Lesson: Job Analysis
2 What is Job Analysis? (Part 2)
- A statement
- Describes a position generally
- Informed by a job analysis
- Often used to advertise a job
Job Description
Course: Talent Aquisition
Lesson: Job Analysis
2 What is Job Analysis? (Part 2)
Components of Job Analysis
Tasks
Duties
Competencies
Course: Talent Aquisition
Lesson: Job Analysis
2 What is Job Analysis? (Part 2)
KSAs
Knowledge
Skills
Abilities
Course: Talent Aquisition
Lesson: Job Analysis
2 What is Job Analysis? (Part 2)
Steps to Conduct a Job Analysis
1) Collect information about the job
2) List the tasks
3) Identify the essential tasks
4) Update the job description
5) Use job analysis as the standard
Course: Talent Aquisition
Lesson: Job Analysis
3 Conducting a Job Analysis (Part 1)
Job Characteristics
- General position information
- Job summary
- Essential job tasks/functions
- Required education, licenses, certifications, etc.
- Work-relatd experience needed to perform the job
- KSAs needed to perform the job
- Work enviornment & physical demands of the job
- Supervisory responsibilities
Course: Talent Aquisition
Lesson: Job Analysis
3 Conducting a Job Analysis (Part 1)
6 Data Sources for Collecting Information
1) Focus Groups
2) Interviews
3) Observation
4) Questionnaires
5) Critical Incidents
6) Task Inventory
Course: Talent Aquisition
Lesson: Job Analysis
3 Conducting a Job Analysis (Part 1)
Elements of a Job Description
- General Position Information
- Job Summary
- Essential Tasks
- Position Requirements
- Knowledge, Skills, & Abilities
- Work Environment
- Supervisory Responsibility
- Compensation
Course: Talent Aquisition
Lesson: Job Analysis
3.4 Conducting a Job Analysis (Part 3)
Establishes standards related to:
* Minimum wage
* Overtime pay
* Recordkeeping requirements
* Youth employment
The Fair Labor Standards Act
FLSA
Course: Talent Aquisition
Lesson: Job Analysis
3.4 Conducting a Job Analysis (Part 3)
Employees who are not subject to the FLSA provisions for minimum wage & overtime.
Generally must:
* Meet certain tests regarding job duties - often referred to as “white collar” exceptions
* Be paid at least $684/week on a salary basis.
Exempt Employee
Course: Talent Aquisition
Lesson: Job Analysis
3.4 Conducting a Job Analysis (Part 3)
Employees who are entitlted to overtime pay & must be paid at least the federal minimum wage.
Most employees who do not have administrative or decision-making responsibilities.
NonExempt Employee
Course: Talent Aquisition
Lesson: Job Analysis
3.4 Conducting a Job Analysis (Part 3)
a detailed investigation into responsibilities & requirements for a given position.
Job Analysis
Course: Talent Aquisition
Lesson: Job Analysis
5 Summary and Next Steps
5 Steps to Job Analysis
1) Collect information about the job
2) List the tasks
3) Identify essential tasks
4) Udpate the job description
5) Use the job description as standard
Course: Talent Aquisition
Lesson: Job Analysis
5 Summary and Next Steps
a name, term, design, symbol, or any other feature that identifies one seller’s goods or service as distinct from those of other sellers.
Brand
Course: Talent Aquisition
Lesson: The Employer Brand
2 Brand
using your brand to help current & prospective employees see your organization as employer of chocie - a place they want to work.
Employer Brand
Course: Talent Aquisition
Lesson: The Employer Brand
3 Brand & Employee Value Proposition
the value or benefits employees receive in return for their skills, capabilities, & experience they bring to your organization
Employee Value Proposition
Course: Talent Aquisition
Lesson: The Employer Brand
3 Brand & Employee Value Proposition
Your employer brand includes:
- Designs, Themes, Slogans
- Mission, Vision, Values
- Key Messages & Storytelling
- Your Organization or District Reputation
Course: Talent Aquisition
Lesson: The Employer Brand
4 Define your Brand
A process to help you think about how to communicate your employee value proposition
Journey Mapping
Course: Talent Aquisition
Lesson: The Employer Brand
6 Journey Mapping
7 Steps of Journey Mapping
1) Identify big picture goals
2) Understand how stakeholders interact with your brand
3) Define target parsonas
4) Develop key messages
5) Set goals
6) Marketing plan
7) Track progress
Course: Talent Aquisition
Lesson: The Employer Brand
6 Journey Mapping
Ingredients of Impactful Stories
Engage the senses
Build connections and draws us closer
Move us to feel
Inspire action
Course: Talent Aquisition
Lesson: The Employer Brand
9 Storytelling
a way to gain a competitive advantage. Hiring the right (or wrong) personal may impact your culture & productivity.
Recruitment
Course: Talent Aquisition
Lesson: Inclusive Recruitment
2 Components of Recruitment
Components of Recruitment
Assess the Need
Create a Strategy
Start the Search
Course: Talent Aquisition
Lesson: Inclusive Recruitment
2 Components of Recruitment
Elements of a Job Description
- General Position Information
- Job Summary
- Essential Tasks
- Position Requirements
- Knowledge, Skills, & Abililities
- Work Environment
- Supervisory Resonsibility
- Compensation
Course: Talent Aquisition
Lesson: Inclusive Recruitment
2 Components of Recruitment
in which individuals feel a sense of belonging. Every employee feels comfortable & supported by the organization when it comes to being their authentic selves.
Inclusive Workplace
Course: Talent Aquisition
Lesson: Inclusive Recruitment
2 Components of Recruitment
the presence of individuals with different identities
Diversity
Course: Talent Aquisition
Lesson: Inclusive Recruitment
2 Components of Recruitment
the culture & practices that make individuals of all backgrounds feel supported & accepted.
It creats an atmosphere where diversity is accepted & celebrated.
Inclusion
Course: Talent Aquisition
Lesson: Inclusive Recruitment
2 Components of Recruitment