2 offense: Set you goals Flashcards
What is the difference between fighting and arguing?
In a fight, you might use force or threats, while in an argument, you try to persuade someone with reasons.
What is the goal of an argument?
The goal of an argument is to persuade your audience to agree with you or do what you want.
What did John Gottman’s research reveal about arguments in marriage?
Happy couples use arguments to solve problems, while unhappy couples use them to attack each other.
What are the qualities of a successful arguer?
Successful arguers are team builders, persuaders, and eloquent speakers.
What is ‘argument by the stick’?
‘Argument by the stick’ is using force or threats to get your way.
What is the difference between an argument and a sales pitch?
An argument uses reasons and evidence to persuade, while a sales pitch appeals to emotions.
What is a demagogue?
A demagogue is someone who uses persuasion to manipulate and control people.
What is the ‘mood’ of an argument?
The mood of an argument is about creating a feeling that makes people more open to your ideas.
What is an example of a subtle persuasive tactic?
Placing your favorite gift in the middle of three options to influence a friend’s choice.
What is the ‘no-big-deal’ tactic in persuasion?
The ‘no-big-deal’ tactic makes something seem easy or familiar to reduce hesitation.
Example:
Scenario:
A buyer is negotiating the price of a car and asks for a significant discount.
“No big deal” tactic:
The seller might respond with, “Well, we can discuss that, but honestly, I have other buyers interested, so it’s not a huge deal if we don’t reach an agreement.”
How to counter the “no big deal” tactic:
Probe for underlying concerns:
Ask questions to understand the real reasons behind the other party’s seemingly casual attitude.
Call out the tactic:
Directly point out that you perceive they are downplaying the issue and ask for a more genuine response.
What are the three goals of an argument?
- Change their mood 2. Change their mind 3. Change their willingness to act.
How can you change someone’s mood in an argument?
Use emotions, like telling a funny joke, to make them more receptive to your ideas.
How can you change someone’s mind in an argument?
Provide good reasons and evidence to support your view.
What is the most difficult goal in an argument?
Getting someone to actually take action is the most difficult goal.
What is an example of using desire to motivate an audience?
A commercial showing people enjoying a snack to make you want to try it.