1c Health Care Evaluation Flashcards
What is a Health needs assessment (HNA)?
A systematic method of identifying the unmet health and healthcare needs of a population, and making changes to meet those unmet needs.
A HNA may focus on specific diseases, population groups, procedures or interventions.
What is “need” in relation to a health needs assessment?
The population’s ability to benefit from health care interventions.
A need for health is not the same as a need in a HNA as a need for health also includes health problems where there is no realistic or available treatment and thus does not inform the planning of health care services.
What are the three main approaches to a health needs assessment?
Epidemiological. This approach considers the epidemiology of the condition, current service provision, and the effectiveness and cost-effectiveness of interventions and services.
Comparative. This approach compares service provision between different populations. Large variations in service use may be influenced by a number of factors, and not just differing needs.
Corporate. This approach is based on eliciting the views of stakeholders - which may include professionals, patients and service users, the public and politicians - on what services are needed. Elements of the corporate approach (i.e. community engagement and user involvement) are important in informing local policy.
What is the difference between a JSNA and a HNA?
need to find out
Why may current services identified in a health needs assessment need to change?
Inequalities in outcomes
Local sensitivities
Changing demographic patterns or disease trends
Availability of new treatments
Changing expectations
What are the main steps of a health needs assessment?
There is no clear predefined process, but these steps give a suggested outline.
Step 1: Getting started
Early stakeholder involvement to identifying who will carry out which elements of the assessment, and ensuring engagement of all parties. This stage should include:
* Identifying the population of interest - is it defined by geography, illness, social experience or setting
* Identifying the key stakeholders
* Identifying what resources are available
Step 2: Identify health priorities
Gather data describing the population of interest (quantitative and qualitative data), to give a detailed picture of health needs.
* Consider collecting data on similar localities to allow comparisons of need.
* Review current levels of service provision(e.g. infrastructure and workforce/skill, effectiveness)
Step 3: Identify priorities for change.
Identify key issues
Develop priorities for action based on:
* Size and severity impact
* Availability of effective and acceptable interventions and actions
* Local commissioning priorities and partnership arrangements
Steps 4 and 5:
Implement the changes
Develop a monitoring and evaluation strategy
Measure the impact of the changes in services.
What is the inverse care law?
The availability of good medical care tends to vary inversely with the need for it in the population served.
This operates more completely where medical care is most exposed to market forces, and less to where such exposure is reduced.”
In what ways can service use be measured?
Service-based activity, such as GP referral rates, bed occupancy, intervention rates
Population-based activity such as prescriptions, immunisation coverage, surgical rates
What factors may impact health care service utilisation?
Statistical factors (incomplete data, bias, etc)
Demand factors (age/sex composition, morbidity rate, illness behaviour)
Supply factors (availability of services, professional judgement); which are usually the main reason for variation in use of services.
What factors may impact health care service demand?
Illness behaviour (itself influenced by age, gender, education, socioeconomic class)
Knowledge of services
Influences from the media
Supply of services, which is itself influenced by the use of guidelines, and evidence of clinical and cost-effectiveness.
What is a Participatory needs assessment?
A way of understanding the health needs of a local population including needs relating to the wider determinants of health, such as housing, crime, employment and education.
Professionals and local people form a partnership to identify community needs, set priorities and develop an action plan.
The overall aim of the participatory needs assessment is to understand the health needs of the community from their own perspective rather than from the provider or commissioner’s view point.
Which sources of information may be used in a participatory needs assessment?
Informal discussions with voluntary or community groups
Focus groups
Interviews with key informants and service users/patients
Household surveys
Relevant local documents about the neighbourhood or community
Observations undertaken in homes and neighbourhoods
Community mapping
What are the outcomes of a participatory needs assessment?
Information is analysed and presented to include a description of the community, the wider determinants of health that impact on the community, quality and level of health and social services available to the community as well as any relevant local or national policies impacting on the health needs of the community.
The information gathered is then reviewed with all participants who then prioritise their health needs, using ranking if needed. Any programmes suggested as part of the improvement programme must be acceptable to the community and also sustainable in the longer term.
What are the basic principles required for any needs assessment?
Any programmes suggested as part of the improvement programme must be acceptable to the community and also sustainable in the longer term.
Aims and objectives of the needs assessment should be set out at the beginning of the work
Timescales should be set in advance an allow sufficient time to be spent gathering data to ensure that as many members of the community as possible have the chance to participate.
How can you ensure that you have adequate community involvement in your participatory health needs assessment?
Rifkin describes a checklist for assessing the levels of participation in community development projects such as participatory needs assessment:
Definition of health needs and how needs were identified
* How were health needs identified?
* Did the identification include only health service needs or other health needs?
* What role if any was foreseen for community people in conducting the needs assessment and in analysing health needs?
* Were surveys used? Who designed the surveys and who conducted them?
* Were the surveys used merely to get information or also to initiate discussions with various possible beneficiaries?
* Were potential beneficiaries involved in analysing results?
Use of results
* Was the assessment used to further involve the beneficiaries in future plans and programmes?
* Was only one assessment made or is it an exercise for change, review and further involvement of community in programme plans?
* How were the results of the assessment used in the planning of the programme?
Who contributed / participated
* If community people were involved in the assessment did they continue to be involved in the implementation?
* Was it able to include various representatives from the wide range of possible beneficiaries for which the health programme was intended?
What is the benefit of a participatory needs assessment over a traditional health needs assessment?
Provide an opportunity for the views and voices of those not normally heard to be taken into account (ethnic minority groups, young people, homeless people etc). In a normal health needs assessment, the views of such groups would normally only be heard if they had raised issues formally.
Participatory needs assessment may link to or complement epidemiological (or other) needs assessment, particularly in relation to service planning and does not have to be a stand alone piece of work.
What are the measures of supply?
Measures of supply indicate the amount of care that can be made available and include:
Staffing: consultants, total doctors, total nurses, managers and can be considered in terms of whole time equivalents and skill mix
Beds available: available bed-days = no. of beds x no. of days in period (it is important to just count staffed beds not total beds)
Equipment: e.g. MRI scanners, operating theatres
Budget: surplus, debt, funds available for investment, other sources of income
Waiting times
These measures can be used in isolation or combination, examples of combination measures include:
WTE nurses / beds available
consultants / operating theatre
total doctors / beds available
funds available per bed
What are the measures of demand?
Measures of demand indicate the quantity of health services the population wants. This may be legitimate need as well as desired demand:
Inpatient admissions
Hospital catchment population - The number of people who fall within the catchment area of a healthcare provider. This will be affected by a number of factors such as: distance from the service user to the healthcare provider, ease of access, ambulance transfer time, range of services provided at each institution, quality and standards of care.
The average length of stay (ALOS): may be a reflection of the complexity of case mix (demand) or indeed poor discharge planning (supply)
Waiting times
These measures can also be used in isolation or combination, examples of combination measures include:
Admissions per 1000 catchment population
Hospital bed days demanded (= number of admissions during period x ALOS)
Why may inpatient admissions be an inaccurate marker for health service demand?
May reflect a high demand, but may also reflect:
A lack of alternative services
The health status of a community
A varied case-mix, for example, admissions are likely to be high in an elderly, deprived population.
The admission threshold by the hospital or community staff
What are the supply and demand targets for healthcare organisations in the UK?
Maintain a referral to treatment maximum wait for non-emergency care of 18 weeks
Maintain an outpatient appointment attendance within two weeks of an urgent GP referral for suspected cancer
Maintain a maximum waiting time of two months from urgent referral to treatment for all cancers
Maintain a four hour maximum wait in A&E from arrival to admission, transfer or discharge
Maintain that ambulances responding to category A calls resulting in an emergency response arrive within 8 minutes
Maintain that operations cancelled for non-clinical reasons on or after the day of admission are rescheduled within 28 days
Which data do local authorities use to monitor and comapre healthcare trusts?
National Supply and demand targets (such as the 4 hour A&E waiting time)
Throughput (patients per bed in a given period of time)
The average length of stay in the over 65s age group compared to the under 65s age group
New to follow-up appointments ratio in outpatient services
Percentage occupancy (= bed days demanded / bed days available x 100)
Which aspects of healthcare systems can be assessed?
Effectiveness – the benefits of healthcare measured by improvements in health
Efficiency – relates the cost of healthcare to the outputs or benefits obtained
Acceptability – the social, psychological and ethical acceptability regarding the way people are treated in relation to healthcare
Equity - the fair distribution of healthcare amongst individuals or groups
What are the main types of healthcare evaluation?
Formative evaluation - Evaluation during a healthcare intervention, so the findings of the evaluation inform the ongoing programme
Summative evaluation - Evaluation at the end of a programme
What is the difference between prospective and retrospective healthcare evaluation?
Evaluating on a prospective basis has the advantage of ensuring that data collection can be adequately planned and hence be specific to the question posed (as opposed to retrospective data dredging for proxy indicators) as well as being more likely to be complete.
Prospective evaluation processes can be built in as an intrinsic part of a service or project (usually ensuring that systems are designed to support the ongoing process of review).