19 - Data products Flashcards

1
Q

What is the most powerful determinant of future success for a business?

A

Being able to innovate

Innovation is enhanced by embedding data in each stage of the process.

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2
Q

What does a culture of continuous improvement sustain?

A

The momentum of data transformation

Continuous improvement is essential for successful data initiatives.

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3
Q

What is a data product?

A

A process, service or capability innovation that is defined and enabled by data

Data products can be delivered internally or externally.

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4
Q

What is waterfall development?

A

A development strategy where the project is broken down into phases, each completed in sequence

Rarely applied to data projects.

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5
Q

What are the characteristics of agile development?

A

Collaborative effort, adaptive planning, and evolutionary development

Commonly used for software development.

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6
Q

What is a Centre of Excellence (CoE)?

A

A team that centralizes know-how about improving and deploying products or services

CoEs help improve and deliver complex products across organizational boundaries.

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7
Q

What was the key term introduced to describe the economic benefits from reduced travel time costs?

A

Value of Travel Time Savings (VTTS)

VTTS measures the impact of a policy for policymakers.

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8
Q

What is the primary goal of Transport for London (TfL) regarding customer satisfaction?

A

To engineer a better trip rather than just a shorter trip

This requires a focus on new types of data-enabled innovation.

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9
Q

What does continuous improvement in data products involve?

A

Regular review and upgrades in response to user feedback

Continuous improvement is essential for the success of data products.

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10
Q

What is the purpose of primary research in the design process of data products?

A

To sketch out a hypothesis for what needs to be delivered

It identifies the most important pain points for users.

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11
Q

What is the role of the CoE in the data transition?

A

To bridge the gap between what users have and what they could achieve

The CoE facilitates understanding of data quality and potential improvements.

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12
Q

Fill in the blank: A data-driven business is characterized by the ability to create and improve _______.

A

data products

This ability drives the data transformation process.

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13
Q

What does benchmarking improvement involve?

A

Measuring data quality or speed and assessing user satisfaction

It ensures the product meets the needs of its users.

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14
Q

True or False: Products have a defined beginning and end.

A

False

Products are managed and continuously improved after creation.

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15
Q

What can spark engagement and new ideas during the development of data products?

A

Being confronted with a data product

Users may only know what to ask for when they see the product emerging.

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16
Q

What is one of the challenges when rolling out data products?

A

They may underwhelm or not match needs sufficiently

This feedback is essential for improving the product.

17
Q

How can a CoE spread insight across the organization?

A

By actively helping other parts of the business to work with data products

They capture important organizational knowledge and learning.

18
Q

What is the importance of two-way communication in data products?

A

Helps users understand data quality and alignment with business processes

This communication is essential for effective data use.