1.5.3 Business Onjectives Flashcards

1
Q

What are objectives

A

•Objectives are quantifiable targets or goals to be achieved within a given time frame

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2
Q

Business objectives include

A
Survival 
Profit maximisation
Market share 
Cost efficiency 
Sales maximisation 
Employee welfare 
Customer satisfaction
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3
Q

Objectives need to be smart , what does smart stand for

A
Specific 
Measurable
 achievable
Realistic 
Time
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4
Q

What is a mission statement

A

“A mission statement is a brief written statement of the purpose of a company or organisation. Ideally, a mission statement guides the actions of the organisation, spells out its overall goal, provides a sense of direction, and guides decision making for all levels of management.

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5
Q

Why businesses set objectives

A
  • Common sense of purpose
  • Motivate employees
  • Create reward systems
  • Measure and review performance
  • Inform decisions to improve performance
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