1.5) National core standards

Question 1

Who developed the National Core standards

Answer 1

the Office of Standards Compliance

Question 2

Main purpose of the National Core Standards

Answer 2

-Develop a common definition of quality care that should be found in all health establishments in SA
- Establish a benchmark against which health establishments can be assessed, gaps identified and strengths appraised
-provide for national certification of compliance of health establishments with mandatory standards

Question 3

Name the Principals of the NCS

Answer 3

Universality
Relevance
Validity and Reliability
Logic

Question 4

Define Universality

Answer 4

-to ensure that standards and assessment measures are generally applicable across all healthcare levels and settings

Question 5

Define Relevance

Answer 5

to ensure standards and assessment measures represent elements of care that are critical to the provision of safe, quality health care services in SA

Question 6

Define Validity and Reliability

Answer 6

What can be measured objectively and practically during an audit of a health establishment

Question 7

Define Logic

Answer 7

through the arrangement and classification of criteria and measures into those concerned with inputs or systems, policies, procedures or processes and outputs and as far as possible outcomes

Question 8

What is the domain of Human Rights

Answer 8

it sets out what must be done to ensure that patients are respected and their rights upheld

Question 9

Name the 7 Domains of NCS

Answer 9

1. Patients rights
2. Patient safety, Clinical governance and care
3. Clinical support services
4. Public Health
5. Leadership and Corporate governance
6. Operational management
7. Facilities and Infrastructure

Question 10

What rights should be upheld in the domain of human rights

Answer 10

access to needed care
respectful, informed, dignified attention in an acceptable and hygienic environment seen from patients POV

Question 11

Patient rights in domain of human rights are in accordance with

Answer 11

Batho Pele principles and patient charter

Question 12

List of sub-domains within Patient Right domain

Answer 12

Respect & dignity
Access to information for patients
Physical access
Continuity of care
Reducing delays in care
Emergency care
Access to a package ogfhealth services
Complaints managment