1.5 business objectives and stakeholder objectives Flashcards

1
Q

business objective

A

Business objectives are the aims and targets that a business works towards to help it run successfully.

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2
Q

advantages of business target

A
  • motivate cuz clear target
  • easier to take decisions
  • help unite to the same goal
  • can compare progress to target
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3
Q

what are the business objectives

A
  • survival
  • growth
  • return to share holder
  • profit
  • market share
  • social
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4
Q

what is survival?

A

-recently set up
-econmy recession
-new competitors
-high competiton
sol:
-lower prices to survive

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5
Q

what is profit?

A

-income after deducing total cost
-usally for private sector
needed for:
-paying returns
-providing finance (reinvesment)
risk:
-high prices costumer will stop buying goods
-other business may be encouraged to set up= high comp
sol:
-satisfactory lvl profit = avg working hours and less taxtation to gov.

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6
Q

return to shareholders

A

-discourage shareholders to sell shares= help manager keep job
sol:
-increasing profit= incsrese in dividend
-increse share price= plans that help grow

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7
Q

growth

A

meaured by value of sale or outpt

  • make jobs secure
  • increse salsary and status
  • spread risk (diversify)
  • more market share
  • economies of scale
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8
Q

market share

A

-total percentage of market sales held by one brand
-comapny sale/total market sale x 100
good for:
-publicity
-influence over supplier
-influence over coustomer

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9
Q

social enterprise

A

-has social objectives and aims to make profit and reinvest back
have 3 objectives:
-soicial - provide jobs and help underprivileged
-enviormental
-financial to reinvest

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10
Q

why do business objectives change

A
  • new business that survived
  • alr achieved high market share
  • economic recession
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11
Q

stake holders

A

A stakeholder is any person or group that is interested in or directly affected by the performance or activities of a business.

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12
Q

internal stakeholders

A
  • owner
  • manager
  • worker
  • shareholder
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13
Q

owner/shareholder

A

feature:

  • invest
  • take share of profit
  • loose money if business dosent woek wlel
  • risk taker

objectives:

  • shre of profit for return of shit invested
  • growth og bsuiness so value of share
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14
Q

managers

A
features:
-employee and control other ppl
-take imp decisons
 objective:
-growth= status & power
-more slalary
-job security
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15
Q

workers

A

features:

  • emplyed by the business
  • need to follow instruction
  • do work effivcentyl
  • amde edundant if not enuff work

objectives:

  • emplyee contact
  • job satisfaction
  • salary
  • motivation
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16
Q

external stake holders are

A
  • goverment
  • comunity
  • banks
17
Q

goverment

A

features:

  • responsible for econmy
  • passes laws

objectives

  • wants business to succeed
  • within law
  • emplyment
  • total output
18
Q

bank

A

features:
-provide loans

objectives:
-repay intrest and loan

19
Q

customer

A

features:

  • buy
  • w out business wil make loss
  • cosutomer relationship imp for profit

objective:

  • safe and realiable product
  • value of money
  • well designed
  • good quality
  • realible
20
Q

community

A

feature:

  • affected by business activity
  • creat oppurtunites to raise living standard
  • benifical services

objectives:

  • jobs
  • safe
  • eco freindly
21
Q

what are objectives for public sectors

A

-financial: profit target set by gov & reinvest
-service: provide service and meet quality taret set
affordable serives
-social: protect & creat emplyment
output