1.4.5 Leadership

Question 1

What is a manager’s role?

1

Answer 1

• Oversee putting plans into action, get details right, ensure resources allocated properly

Question 2

What is a leader’s role?

1

Answer 2

• Address key issues, set objectives, decide what should be done to sort issues

Question 3

What are the features of an autocratic manager and what is communication like?
3

Answer 3

• Don’t delegate much, share info/power w them
• Tell employees what to do (Taylorite view), don’t want feedback
• 1way, top down

Question 4

What are the features of a paternalistic manager and where does the style derive from?
4

Answer 4

• See themselves as father figure
• Tell employees what to do, explain their decisions
• Concerned of social needs of employees
• Mayo (relations)

Question 5

What are the features of a democratic manager and where does the style derive from?
4

Answer 5

• Expect staff involved in decision making
• Delegation
• Agree clear objectives w staff, then laissez fair
• Maslow (needs)

Question 6

What are the benefits of autocratic leadership?

2

Answer 6

• Fast decisions

- >Delays in productivity

Question 7

What are the benefits of democratic leadership?

2

Answer 7

• ^Satisfaction (equal roles), empowerment

- Innovation

Question 8

What are the drawbacks of democratic leadership?

2

Answer 8

• Slow decision making

- 1 opinion over another = feel opinions don’t matter

Question 9

What are the benefits of paternalistic leadership?

3

Answer 9

• ^Staff retention
• > Absenteeism/turnover, focus on employee needs
• Feedback encouraged = ^morale