1.4.3 Organisational design Flashcards
1
Q
Where are decisions made in a hierarchical structure and what is this structure usually split into?
2
A
- At the top
- Business functions
2
Q
What are business functions and examples?
2
A
- Main departments working in a firm (marketing, finance, HRM)
3
Q
What is span of control?
1
A
- Number of subordinates directly answerable to 1 manager
4
Q
What structure would limited spans of control be found in?
1
A
- Hierarchical
5
Q
What are chains of command?
1
A
- Vertical paths where comm passes
6
Q
What is a centralised structure?
1
A
- Where most major decisions are taken at the very top by the most senior managers
7
Q
What is a decentralised structure?
1
A
- Decision making passed lower through delegation
8
Q
What are the benefits of a tall structure?
2
A
- Close supervision
- Plenty of promo opportunities (many layers)
9
Q
What are the drawbacks of a tall structure?
3
A
- Staff feel over supervised
- Vertical comm = hard (long chain of command), >flexibility
- Narrow span = little scope for staff to use initiative
10
Q
What is a matrix structure?
1
A
- Cross project teams formed, staff from diff departments work together on project (1+ bosses)
11
Q
Which are the features of a flat structure?
3
A
- ^Delegation
- Wider spans of control
- > Layers (short chain of command)
12
Q
What are the pros of a flat structure?
2
A
- ^Motivation, staff use own initiative (^delegation)
- >Layers, ^flexibility to consumer change
