1.4.3 Organisational design Flashcards
1
Q
what is the span of control
A
the number of employees for whom a manager is responsible for
2
Q
what is delegation
A
the assignment to others of the authority for particular functions, tasks and decisions
3
Q
what is a tall hierarchy
A
- longs chains of command
- less efficient as vertical communication is slow
- decisions take longer and more paperwork
- more opportunities for promotion
- narrow span of control allow close monitoring
4
Q
what is a flat hierarchy
A
- short chain of command
- fewer levels, more responsibility and freedom
- span of control is wide, can make effective management difficult as lots of workers answer them
- fewer layers of management so cheaper
- less opportunities for promotion so less motivation
5
Q
what is delayering
A
- removing layers of the management from the hierarchy of the organisation
- main benefit is lower labour costs
- faster decision making
- shorter chains of command
- employee empowerment
6
Q
what is a matrix structure
A
- individuals work across teams and projects as well as within their own department or function
- effective communication
- increased morale
- takes time to gel as a team
7
Q
what is a centralised business
A
- businesses with a centralised structure keep decision making firmly at the top of the hierarchy
8
Q
how are decisions made in a decentralised business
A
- more spread out to include more junior managers
