1.4.2 Recruitment, Selection And Training

Question 1

What is recruitment

Answer 1

Finding and hiring someone for a job role that needs filling

Question 2

What are the stages of recruitment

Answer 2

• identify vacancy
• write a job description and specification
• advertise job
• process applications
• shortlist most suitable applicants
• assess most suitable candidates
• appoint most suitable candidate

Question 3

Name and explain the ways a business may assess potential candidates

Answer 3

Interviews- candidates can be interviewed one to one or by a panel face to face or over the phone
Assessment days- a range of activities to assess the candidate. Could include psychometric (personality) tests, aptitude (ability to complete job tasks) tests and groups exercises
In-tray exercises- candidate is given scenarios to suggest best options for completing the task

Question 4

Should a firm hire for skills or a positive attitude

Answer 4

POSITIVE ATTITUDES mean employees are more motivated and learn skills quicker, they often work well in teams and motivate coworkers
SKILL employees already trained will reduce costs
However if they lack a positive attitude they may be hard to work with and demotivate coworkers
OVERALL an employer would want to find an ideal mix of both

Question 5

Explain and evaluate internal recruitment

Answer 5

Hiring somebody from within the business
+ candidate and business already have a relationship
+ short and cheap process
+ motivates employees to go for a promotion
- leaves a vacancy elsewhere
- causes resentment among colleagues who aren’t selected

Question 6

explain and evaluate external recruitment

Answer 6

hirring someone new from outside the business
+brings in new ideas
+may find someone suited for the role with better experience
- long and expensive process
- candidate cannot be seen in the work setting, there is more risk

Question 7

what are the costs of recruitment and training

Answer 7

• cost for advertising the vacancy (may have to pay for recruitment agencies and websites)
• shortlisting candidates will consume staff time which decreases the firms productivity therefore increasing costs
• firm will have to pay to train candidates

Question 8

explain why induction training is important

Answer 8

induction training- introduces the new employee to the firm by informing them of the history and background, key policies and procedures and health and safety
+ essential to ensure the employee doesn’t make costly mistakes
- if the induction is ineffective the employee may feel uncomfortable and overwhelmed and leave the job

Question 9

explain and evaluate on-the-job training

Answer 9

this is when a current employee trains the new staff member
+ cheap and easy to organise
+ Training is job specific
+ learning can quickly and easily be applied to the job
- reduced efficiency of the new employee and the trainer
- bad practices passed on

Question 10

explain and evaluate off-the-job gtraining

Answer 10

a new staff member is trained externally from the firm
+ Trainers are specialists likely to bring high quality to the firm
+ better environment, less overwhelming and less distractions
+ employee feels motivated if the business is investing in their training
- more expensive
- employees may fail to link training to workplace
- employees are taken away from the business which decreases productivity