1.3.1 Product/service Design Flashcards

1
Q

Define product or service design

A

Combination of factors needed in designing a product.

Aesthetics, function and costs

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2
Q

What are aesthetics

A

The consumers feeling towards a product usually based off of how the senses react to the product or service. Could be based off emotional attachment e.g John Lewis Christmas ads

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3
Q

What is function

A

What the product does and how well does it perform. What are the USP’s ?

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4
Q

What is cost (economic manufacture)

A

How much does it cost to produce or deliver a product or service ?
Lower costs means a greater competitive advantage but does this affect product quality ?

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5
Q

What factors effect how a product or service is designed

A
  • bespoke design
  • standard design
  • efficiencies
  • waste minimisation
  • re-use
  • recycling
  • ethical sourcing
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6
Q

What is bespoke design ?

A

Custom made for the consumer e.g. a wedding cake or wedding plan.

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7
Q

What is standard design

A

Products or services that are sold as a standard, the customer can’t add any extra features

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8
Q

How does efficiency affect product design

A

Efficiency is changed by what materials are used and how the product is manufactured

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9
Q

How does Re-usability affect product design

A

Being able to reuse a product gives the customer good value for money

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10
Q

How does recyclability affect product design

A

This appeals to a green consumer and is good for the environment

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11
Q

How does ethical sourcing affect product/ service design

A

Products made in safe facilities by workers that are treated well appeals to the consumer.

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