1.4.2 - Recruitment

Question 1

Define Recruitment

Answer 1

The steps undertaken by a business to identify a vacancy and attract suitable candidates

Question 2

Define Internal Recruitment

Answer 2

The steps undertaken by a business to identify a vacancy and attract suitable candidates from within the business.

Question 3

Define External Recruitment

Answer 3

The steps undertaken by a business to identify a vacancy and attract suitable candidates from outside of the business.

Question 4

Explain the Recruitment Process

Answer 4

1. Identify the vacancy
2. Construct a job description
3. Advertise the vacancy
4. Receive Applications
5. Short listing and references
6. Assess candidates
7. Offer position

Question 5

3 Advantages of Internal Recruitment

Answer 5

> Lower recruitment costs
Known abilities of candidates
Quicker process

Question 6

3 Disadvantages of Internal Recruitment

Answer 6

> Reduces available talent
Limits amount of applicants
Can cause internal friction

Question 7

3 Advantages of External Recruitment

Answer 7

> Increases available talent
Increases amount of applicants
Can provide new sources of ideas

Question 8

3 Disadvantages of External Recruitment

Answer 8

> Higher costs
May upset overlooked internal candidates
Not able to see candidates work over time beforehand

Question 9

Define Selection

Answer 9

The process of shortlisting available candidates for interviews and other tasks

Question 10

3 Methods of Selection

Answer 10

> Interviews
Assessment Centres
Tests (e.g Psychometric)

Question 11

What is an Assessment Centre?

Answer 11

An institution that facilitates a business conducting multiple tasks, exercises and meetings, held over a period of time, to measure the competency of candidates.

Question 12

What are the 3 Elements of a Psychometric Test?

Answer 12

> Aptitude - measures the ability to develop skills and knowledge
Attainment - measures levels of understanding
Personality - measures aspects of behaviour

Question 13

What are the 7 Stages of Alec Rodger’s Seven Point Plan?

Answer 13

1. Physical Make-Up
2. Attainments
3. Intelligence
4. Aptitudes
5. Interests
6. Disposition
7. Circumstances

Question 14

Provide Examples for each Point of the Seven Point Plan

Answer 14

1. Health, Appearance, Speech
2. Education, Training, Experience
3. Ability to Learn, Analyse and Evaluate
4. Special Skills
5. Social, Active, Intellectual
6. Humour, Maturity, Independence
7. Mobility and Availability

Question 15

3 Costs of Recruitment

Answer 15

> Time
Advertisements
Fees for Consultancy

Question 16

3 Costs of Selection

Answer 16

> Managers Time
Reimbursing Candidate Expenses
Fees for Assessment Centres

Question 17

3 Costs of Training

Answer 17

> Productivity time lost of trainee
Productivity time lost of trainer (if done in house)
Fees for External Training Providers

Question 18

Define Training

Answer 18

The process of equipping employees with the skills and knowledge necessary to carry out their job effectively

Question 19

What Roles Does Training Fulfil in the Business?

Answer 19

> Incentive for applicants
Lead to internal promotions
Result in trained employees moving on to alternate jobs

Question 20

3 Methods of Training

Answer 20

> Induction - introductory training at the very start of the process
On-the-Job - where a trainee learns from an employee within the business
Off-the-Job - any form of education that takes place outside of the business

Question 21

3 Advantages of On-the-Job Training

Answer 21

> Practical experience
Less costs incurred
Easier to establish and run

Question 22

3 Disadvantages of On-the-Job Training

Answer 22

> Productivity time lost from trainer
Can lead to job errors due to inexperience
Sometimes shortcuts are made to fasten the process

Question 23

3 Advantages of Off-the-Job Training

Answer 23

> Professional experience
No effects to the work environment
Thorough

Question 24

3 Disadvantages of Off-the-Job Training

Answer 24

> Costs incurred
Little practical experience gained
Can lead to qualifications which give employees the ability to seek greater employment - wasting the investment in training