1.4.1 - Approaches to Staffing Flashcards

1
Q

Define Hard HR

A

Staff as a cost; staff are a resource that must be managed to control costs and output

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2
Q

Define Soft HR

A

Staff as an asset; staff can contribute to help the business achieve its objectives

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3
Q

What are 3 Objectives of Hard HR?

A

> Staff control mechanisms
Fixed term contracts
External recruitment

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4
Q

What are 3 Objectives of Soft HR?

A

> Staff development
Empowerment
Greater autonomy

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5
Q

Define Multi Skilling

A

When employees with multiple skills can create a flexible workforce

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6
Q

Define Part-Time Employees

A

Employees contracted to work less than 5 days a week

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7
Q

What are 3 Advantages of Part-Time and Temporary Employees?

A

> More flexible workers
Can be a more affordable option
Hours can be increased as demand does the same

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8
Q

Define Temporary Employees

A

Employees contracted to work for a specified period of time

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9
Q

What are 3 Disadvantages of Part-Time and Temporary Employees?

A

> Recruitment and training costs may be high
May be more transient
May lack commitment

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10
Q

Define Dismissal

A

When an employee’s contract is terminated due to incompetence or a disciplinary matter

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11
Q

Define Redundancy

A

A form of dismissal when a contract is terminated due to the job no longer existing

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12
Q

Define Employee Relations

A

The features of how employers and employees interact with each other

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13
Q

How do Employee Relations Work?

A

> Giving a voice to employees
Forming work councils
Softening HR

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14
Q

How are Employee Disputes Avoided?

A

ACAS - advisory, conciliation, arbitration, services; an independent body that can help resolve disputes

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15
Q

What are 3 Advantages of Employee Representation?

A

> Unifies workforce
Keep employees informed
Improved motivation

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16
Q

What are 3 Disadvantages of Employee Representation?

A

> Time costs
Slows decision making
Not all employee wishes can be fulfilled

17
Q

What are Trade Unions?

A

National organisations with a remit to protect its members and improve their conditions

18
Q

What are Work Councils?

A

A group of managers and representative employees who discuss issues relating to the workforce