1.3.2 branding and promotion Flashcards

1
Q

what is promotion

A

promotion is the activities designed to communicate with the market thereby increasing visibility and sales of a product

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2
Q

what are 3 reasons why a business might use promotion

A
  • increase sales
  • attract new customers
  • inform
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3
Q

what is above the line

A

above the line promotion involves advertising in the media.For example, to have their adverts broadcast ot printed

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4
Q

what is below the line promotion

A

it involves any form of promotion that doesnt involve advertising

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5
Q

what is promotional Mix

A

the combination of promotional activities that a firm uses in order to create consumer awareness and generate sales

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6
Q

what are 3 advantages of advertising

A
  • wide coverage
  • control of message
  • repetition means that the message can be communicated effctively
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7
Q

what are 3 disadvantages of advertising

A
  • often expensive
  • impersonal
  • one way communication
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8
Q

what are 3 advantages of personal selling

A
  • high customer attention
  • message is customised
  • interactivity
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9
Q

what are 3 disadvantages of personal selling

A
  • high cost
  • labour intensive
  • can only reach a limited number of customers
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10
Q

what are 2 advantages of sales promotion

A
  • effective at achieveing a quick boost to sales

- encourages customers to trial a product or switch brands

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11
Q

what are 2 disadvantages of sales promotion

A
  • sales effect may only be short term

- customers may come to expext or anticipate further promotions

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12
Q

what are 3 advantages of direct marketing

A
  • focus limited resources on targeted promotion

- can personalise the marketing message

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13
Q

what are 3 disadvantes of direct marketing

A
  • respose rates very enormously
  • negative image of junk mail and email spam
  • databases expensive to maintain and keep accurate
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14
Q

what are public relations

A

public relations activities are those that create goodwill towards an individual,business,cause or product

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15
Q

what is a brand

A

an identity that is easily distinguishes from other products so that it can be easily communicated and effectively marketed

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16
Q

what are the 3 different types of brands

A
  • product brand
  • service brand
  • umbrella (“family”)brand
  • corporate & own-label brands
  • global brand
17
Q

what is a product brand

A

brands associated with specific products.fast moving consumer goods brands are some of the best examples

18
Q

what is a service brand

A

brands that add perceived value to services ,either delievered face to face or via onlie and apps

19
Q

what does umbrella (“Family”) brand

A

brands that are assigned to more than one product.umbrella branding makes different product lines easily identifiable by the consumer by grouping them under one brand name For example cadbury

20
Q

what is corporate and own label brands

A

corporate referes to the practice of promoting the brand name of a corporate entity,as opposed to specific products or service.For example nestle

21
Q

what is the definition of ultimate/global brands

A

brands that are easily recogmixed and operating world wide.For example coca cola

22
Q

what is brand extention

A

when a business uses a brand name on a new product that has some of brands characteristics for example mars bar and mars ice cream

23
Q

what does brand stretching mean

A

where brand is used for a diverse range of products,not necessarily connected. eg virgin

24
Q

what is viral marketing

A

viral amrketing uses social media and online platforms to try to increase brand awareness or to achieve other marketing objectives

25
Q

what is an example of a seccessful viral marketing

A

dove real beuty sketches-people describe their appearance vs how others describe their appearance