1.3 Organizational objectives Flashcards

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1
Q

vision statement definition

A

outlines an organization’s aspirations in the distant future.

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2
Q

mission statement definition

A

refers to the declaration of an organization’s overall purpose. It forms the foundation for setting the objectives of a business

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3
Q

Vision statement characteristics (5)

A

-“What do we want to become”
-Focused on long term
-Mission statements are updated more frequently than vision statements
-Do not have to be actual targets that must be achieved

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4
Q

Mission statement (5)

A

-“What is our business”
-Focus on medium or long term
-Mission statements are updated more frequently than vision statements
-Allow people to see what could be
-This tends to outline the values of the business (beliefs, etc)

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5
Q

what are aims of an organisation

A

Aims are the general and long-term goals of an organization. They are broadly expressed as vague and unquantifiable statements. They serve to give a general purpose and direction for an organization.

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6
Q

what are the objectives of an organisation

A

Objectives are the short-to-medium term and specific targets an organization sets in order to achieve its aims. They are more specific and quantifiable.

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7
Q

Three important reasons for having clear aims and objective

A

-To measure and control - set boundaries for business activity
-To motivate - reach a common goal
-To direct

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8
Q

what are Strategies

A

long-term plans of action to achieve the strategic objectives of an organization.

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9
Q

what are tactics

A

short-term methods used to achieve an organization’s tactical objectives.

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10
Q

what are the three of business strategy:

A

Operational strategies - day-to-day methods used to improve efficiency
Generic strategies - those that affect the business as a whole
Corporate strategies - targeted at the long term goals of a business

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11
Q

characteristics of aims (5)

A

-What business wants to achieve
-Not necessarily time-bound
-Vague or abstract goal
-Set by senior leaders
-What a business wants to happen

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12
Q

characteristics of Objectives (5)

A

-What the business has to do to achieve aims
-Time-bound
-Specific and measurable target
-What a business needs to happen
-Set by managers or their subordinates

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13
Q

Definition of tactical objectives

A

are short-term goals that affect a section of the organization. They are specific goals that guide the daily functioning of certain departments or operations.

They tend to refer to targets set up for months, such as:
-Survival
-Sales revenue maximization

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14
Q

Definition of strategic objectives

A

Strategic objectives are the longer term goals of a business

some examples include:
Profit maximisation
Growth
Market standing
Image and reputation

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15
Q

The internal factors for the need of changing objectives (7)

A

-Corporate culture
-Type and size of organization
-Private versus public sector organizations
-Age of the business
-Available finance
-Risk profile
-Crisis management

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16
Q

The external factors for the need of changing objectives (4)

A

State of the economy
Government constraints
The presence and power of pressure groups
New technologies

17
Q

Definition of ethics

A

Ethics are the moral principles that guide decision-making and strategy, they define what is right or wrong from society’s point of view

18
Q

Three views/attitudes towards the roles of business in delivering CSR

A

The self interest (non-compliance) attitude
(Generate profits for their owners)
The altruistic attitude
(Humanitarian and unselfish behaviour)
The strategic attitude
(Only be socially responsible if such actions help them become more profitable)

19
Q

What are the acronym of the swot analysis

A

Strengths - Internal factors that are favourable compared with competitors (e.g. brand loyalty)

Weaknesses - Internal factors that are unfavourable when compared with rivals (e.g. competitive disadvantages)

Opportunities - External possibilities for future development (e.g. rapid economic growth)

Threats - External factors that hinder the prospects for an organization (e.g. technological breakdowns)

20
Q
A