1.1 Introduction to business managment Flashcards

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1
Q

Definition of a business

A

decision-making organization involved in the process of production of goods and services.

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2
Q

Definition of input

A

are the resources that a business uses in the production process (labour and raw material), these generate outputs (products).

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3
Q

Definition of Needs

A

are the basic necessities that a person must have to survive

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4
Q

Wants

A

are people’s desires - whats they would like to have

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5
Q

Main functions of a business

A

Human resources - managing personnel and organization - workforce planning, recruitment, training, appraisal, dismissals, redundancies, outsourcing human resource strategies.

Finance and accounts - managing the organization’s money, keeping track and reporting financial documentation for legal requirements and informing on the financial position of the business.

Marketing - identifying and satisfying the needs and wants of customers - market research, test marketing, advertisement & branding

Product - goods and services meet customers requirements
Price - pricing strategies
Promotion - making sure customers know about a product
Place - goods and services are convenient for customers to buy

Operations - responsible for the process of converting raw materials into finished goods.

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6
Q

what is a primary sector

A

businesses involved in the cultivation or extraction of natural resources,

-Large percentage of output and employment in less economically developed countries (LEDCs)
-There is little value added in primary production (the difference between value of inputs and the value of outputs)

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7
Q

What is secondary sector

A

firms that turn raw materials obtained from natural resources into processed products.

-It’s the wealth creating sector because manufactured foods can be exported worldwide to earn income for country
-Value is added to the natural resources during production

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8
Q

What is the tertiary sector

A

A tertiary sector is the firms that provide services to consumers and other businesses i.e. retailing, transportation, banking, finance, insurance, health care, leisure, entertainment etc.

-Most substantial sector in employment and as a percentage of gross domestic product (the value of the country’s output each year) in MEDC’s

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9
Q

what is the Quaternary sector (subcategory of the tertiary sector)

A

where businesses are involved in intellectual, knowledge-based activities that generate and share information

e.g. ICT, R&D, consultancy services, scientific research. It exists in MEDC’s as it requires a highly educated workforce.

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10
Q

definition of chain of production

A

the link through the business sectors which tracks the stages of an items production, from extractions of raw materials used to make the product all the way through to it being delivered to the customers. The sectors are interdependent.

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11
Q

definition of Sectoral change

A

refers to a shift in the relative share of national output and employment that is attributed to each business sector over time.

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12
Q

What are the four factors of production

A

Land - any natural resource
Labour - human input, workers
Capital - products that are made to produce
Enterprise - people who have ideas, take risk and get
paid for managing above three

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13
Q

Definition of Entrepreneurs

A

owners or operators of an organization who manage, organize and plan the other three factors of production (land labor capital). They are risk takers who exploit business opportunities in return for profits

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14
Q

Intrapreneurship

A

is the act of behaving as an entrepreneur but as an employee within a large business organization. Intrapreneurs work in an entrepreneurial capacity, with authority to create innovative products or new processes for the organization.

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15
Q

Reasons for Starting a Business - GET CASH

A

1.Growth - the value of a business owned by the entrepreneur grows
2.Earnings - they can pay themselves as much as they want
3.Transference - inheritance of family business to children
4.Challenge - high fliers need a challenge to reach their potential
5.Autonomy - some personality types prefer to maintain control of their own lives
6.Security - being your own boss can give a better sense of job security
7.Hobby - lifestyle choice to do something you love or compliment other commitments

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16
Q

Steps to starting a business

A

1.Write a business plan - goals and objective of business and outline of how they will be accomplished, use of the 4 factors of production
2.Obtain startup capital - internal and external sources of finance and how it will be allocated
3.Obtain business registration - establish legal status and any licenses
4.Open a business bank account - to allow income and expenditure
5.Marketing - market research and 4Ps

17
Q

Problems that a new business may face

A

Lack of finance
Cash flow problems
Marketing problems
Unestablished customer base
People management problems
Legalities
Production problems
High production costs
Poor location
External influences

18
Q

define business plan

A

is a report detailing how a business sets out to achieve its goals and objectives, It helps financiers,& stakeholders in assessing opportunities and risks that may be reflected in a business plan and see their own potential gain and success of business. It must contain:

19
Q

what a business plan must contain

A

The business - legal details (name and address), costs, track records of the entrepreneur, type of business organization, aims and objectives

The product - details, evidence of success, where and how it will be products, suppliers, costs, pricing strategies

The market - number of customers and sales forecast, market segments and profiles, growth, competitors

The finance - sources, security, cash flow forecast, profits and losses, financial health, forecast rate of return

The personnel - number and type of employees, organizational structure and HR, payment systems

The marketing - market research, 4Ps, USPs