(12) Project Closure Flashcards
What is a Project Audit?
- About 90% of all projects are not seriously reviewed or audited, often because..
- The organisation is too busy to conduct audits.
- Audits are conducted primarily on failures or disasters.
Types of Project Audits (in..)
- In-process project audits.
- Allow for corrective changes if conditions have changed and for concentration on project progress and performance.
Major tasks of a project audit (1)
- Evaluate if the project delivered the expected benefits to all stakeholders.
- Was the project managed well?
- Was the customer satisfied?
Major tasks of a project audit (2)
- Assess what was done wrong and what contributed to successes.
Major tasks of a project audit (3)
Identify changes to improve the delivery of future projects.
Conducting a project audit.
1) Initiation and staffing.
2) Data collection and analysis.
3) Reporting.
Key points in conducting audits.
- Project manager should be involved.
- Senior management should support.
- Avoid surprises.
- Define points when audits will take place.
- Audit staff must be independent from the project.
- Audit reports need to be used and accessible.
- Conduct team evaluations on project issues.
- The audit should be completed as quickly as is reasonable.
Data collection.
- Compare benefits in the business case to the benefits that were actually achieved (benefits might not be evident upon the completion of the project).
- Was the organisational culture supportive and correct for this project?
- Did senior management provide adequate support?
- Has the objective been fulfilled?
- Were the planning and control systems appropriate?
- Were the risks identified and assessed?
- Were the right people and talents assigned to this project?
- Did the project conform to plan? Was the project over or under budget and schedule?
- Were the project kick-off and handover successful?
- Is the customer satisfied?
Project Audit (che..)
- Check both successes and failures!
- Lessons learned.
- Mistakes.
Types of Project Audits (pos..)
- Post-process audits.
- Take a broader and longer-term view of the project’s role in the organisation.
- Emphasise improving the management of future projects.
Audit report content outline.
- Classification of project.
- Executive summary.
- Analysis of information gathered.
- Recommendations.
- Lessons learned.
- Appendix.
- Summary booklet.
Audit report content outline.
- Classification of project.
- Executive summary.
- Analysis of information gathered.
- Recommendations.
- Lessons learned.
- Appendix.
Executive summary.
- Project goals met/unmet
- Stakeholder satisfaction with project
- User reactions to quality of deliverables
Analysis of information gathered.
- Project mission and objectives
- Procedures and systems used
- Organisation resources used
Recommendations.
- Corrective actions
- Improvements in project progress