11. Quality

Question 1

Establish what’s meant by quality planning

4 points
EQO - IQS - DQM - DQA

Answer 1

1. Establishing quality objectives
2. Identifying quality standards
3. Developing quality metrics
4. Defining quality assurance and quality control process

Question 2

Differentiate between quality control and quality assurance

4 points

Answer 2

Quality assurance is preformed by a person dependent of the project whereas quality control can be preformed by a member of the project team.

Quality assurance activities can be done earlier in the project life cycle whereas quality control activities need project outputs to assess.

QC is reactive and fixes problems, typically involves inspecting, testing and measuring.

QA is proactive that aims to prevent, typically involves quality standards, and conducting regular reviews.