1.1 Introduction to Information Systems Flashcards
Define Business System
Combination of people and automated applications organised to meet particular set of business objectives
Define Business Information System
The ICT an organisation uses in a way which people interact with this technology in support of business / processes
Aim / purpose of a Business Information System?
Supports / improve system through technology
Business Information System examples
Computers Files Databases Spreadsheets Networks Telecommunication systems Printers Faxes
Define Functional Business Systems
Systems that help day to day operations
Functional Business Systems examples
Accounting Customer sales Transactions Payroll Inventory Human Resources (HR)
Functional Business Systems purpose
Manage and control processes
Office automation systems examples
Email
Chat
Video conferencing
Define Enterprise Business Systems
Systems designed to manage function on an business wide level
Types of Enterprise Business Systems
BI (Business Intelligence) HRM (Human Resource Management) CRM (Customer Relationship Management) SCM (Supply Chain Management) ERP (Enterprise Resource Planning) - business process management software that manages and integrates a company's financial supply chain, operations, commerce, reporting, manufacturing, and human resource activities
Define Management Information Systems
Systems designed to take the information from the functional (operational) systems and produce reports or displays to support business decision making
Management Information Systems examples
Data resource management
Knowledge management
Decision support
Executive support
How are information systems transforming businesses?
Social networking tools being used by businesses to contact employees, customers, and managers
New laws require businesses to store more data for longer periods
Changes in business result in changes in jobs and careers
Fully Digital Firm features
Significant business relationships are digitally enabled and mediated
Core business processes are accomplished through digital networks
Key corporate assets are managed digitally
Digital Firm benefits
Greater flexibility in organisation and management
Time shifting
Space shifting
