11 Customers and Brokerage Procedures Flashcards
Which of the following is true of margin accounts?
A. AlI purchases within a margin account must be done on margin
B. Congress and the President set Reg-T
C. Reg T only covers common stock of exempt issuers
D. Margin and maintenance are not inherently synonymous
D. Margin and maintenance are not inherently synonymous
Rationale:
You know from the margin chapter that options, IPO’s, mutual funds, and penny stocks have to be paid in full, so eliminate the choice saying all purchases are done “on margin.” Another choice says that Reg T only covers common stock of exempt issuers. Actually, Reg T doesn’t cover exempt securities (T-bills, municipal securities, bank securities, et cetera), and most exempt securities are debt securities, not common stock.
Which of the following would be considered the most important when opening an account?
A. Customer prefers bonds
B. Customer is over 30 years old
C. Customer’s wife works for an FINRA member firm
D. Customer is a registered Democrat
C. Customer’s wife works for an FINRA member firm
Rationale:
Whenever the customer or the customer’s spouse works for an FINRA member firm, certain special handling of the account must be undertaken.
Which of the following is a true statement concerning the opening of a new account?
A. The customer’s spouse is automatically granted trading
authorization
B. The customer can not be asked to provide net worth and income level
C The customer can not be asked for bank or brokerage references
D. The customer does not have to sign the new account form
D. The customer does not have to sign the new account form
Rationale:
You definitely ask for financial information, including bank and brokerage references. The spouse does not automatically have trading authorization. If they want to set that up, they have to fill out the proper form(s).
When opening a new account, if your customer wants to trade options:
A. He must submit to a polygraph administered by a licensed law enforcement professional
B. He may not trade options if his net worth is below $1.5 million
C. He must provide information to help determine suitability
D. He must submit to a polygraph administered by an FINRA member
C. He must provide information to help determine suitability
Rationale:
Polygraphs? No.
If a customer refuses to provide a tax ID number or social security number:
A. Backup with holding will result
B. The account can not be opened under SEC rules
C. The account can not be opened under FINRA rules
D. She must pre-file electronically
A. Backup with holding will result
Rationale:
No idea why someone would refuse to give you a tax number or why you’d open an account for somebody so uncooperative, but if they don’t give that information, the firm will have to withhold some income every year for your friends and mine at the IRS.
All of the following would require special handling when opening a new account except when the account owner is:
A. An employee of a member firm
B. The spouse of an associate of a member firm
C. The president of a bank
D. The minor child of a registered representative of a member firm
C. The president of a bank
Rationale:
Banks are not broker-dealers and are not members of FINRA. Lots of banks have set up separate entities that function as broker-dealers, but the bank is a bank. The broker- dealer is a broker-dealer.
Your customer tells you to buy 1,000 shares XYZ at a good price today. This order:
A. Can not be executed 10 minutes before market close
B. Can not be executed under any circumstances
C. Requires written discretionary authorization
D. Does not require written discretionary authorization
D. Does not require written discretionary authorization
Rationale:
Time/price do not require written discretionary authorization.
Your customer has read an enticing article extolling the many advantages of investing in real estate; therefore, she calls and says, “I want you to buy as many REITS as you think I can afford right now.” This is an example of:
A. A discretionary order
B. Front loading
C. Painting the tape
D. A non-discretionary order
A. A discretionary order
Rationale:
The rep would have to choose the Asset (which REITS) and the Amount (how many shares), so this is definitely a discretionary order. Without written discretionary authorization, all the rep can choose is time of day and the price to pay.
When the account is non- discretionary, the registered representative may not determine:
A. All choices listed
B. Time
C. Price
D. Number of shares
D. Number of shares
Rationale:
Without discretion, all the rep can choose is time of day and the price to pay.
If a corporation wishes to open a trading account as a margin account:
A. This can not occur under any circumstances
B. This can only occur if the NYSE and FINRA approve the arrangement
C. Only US treasury and agency securities may be purchased
D. The corporate charter and bylaws must be provided
D. The corporate charter and bylaws must be provided
Rationale:
The “default setting” for corporations wanting to trade on margin is “okay.” But you have to make sure there’s no prohibition against margin in the charter/bylaws. It’s the opposite of a trust account, where the default setting is “no way” when it comes to margin. The only way to do it in a trust account is if the trust agreement specifically permits it.
When you discover that one of your customers has died, you must do all of the following except:
A. Freeze the account
B. Marked the account “deceased”
C. Cancel all sell stop and buy limit orders
D. Liquidate all positions
D. Liquidate all positions
Rationale:
Don’t liquidate positions yet. Just stop trading the account, which is called “freezing” the account. And don’t start passing anything out until the appropriate legal documents
have come in: death certificate, trust document, will, etc.
The husband of a customer calls and tells you his wife wants to sell 1,000 shares of ORCL immediately. What should you do?
A. Execute the order in a timely fashion
B. Mark the order “unsolicited”
C. Refuse the order
D. Mark the order “joint and several”
C. Refuse the order
Rationale:
Only accept this order if the husband has been granted trading authorization (power of attorney) and you have that on file.
A registered rep learns that two former college roommates now sharing an investment account as joint tenants in common have each moved to opposite coasts and rarely see each other. The representative holds a conference call and discovers that Joann, in Philadelphia, prefers dividends while Barbara, in San Rafael, prefers interest payments. Therefore, the rep decides to start sending checks to Joann for the dividend income and checks to Barbara for the interest income received in the account. This is:
A. Perfectly acceptable as long as the agreement is duly notarized
B. Improper procedure for joint accounts
C. Standard operating procedure
D. A violation known as “painting the tape”
B. Improper procedure for joint accounts
Rationale:
All “distributions” have to be made out to all names on the account. The firm doesn’t send part to one tenant and part to another. They’re joint tenants—it’s not your problem how they share things. Just send the proceeds to both names on the account.
As the custodian for her nephew’s account, Marilyn Mason would rather not charge a fee for her services. Rather, she would like to receive 10% of the account’s appreciation each year so that she receives no benefit in poor performing years. This arrangement is:
A. A violation known as “painting the tape”
B. Improper procedure for UGMA/UTMA accounts
C. Standard operating procedure
D. Perfectly acceptable as long as the agreement is duly notarized
B. Improper procedure for UGMA/UTMA accounts
Rationale:
If the custodian for the UGMA is appointed by a donor, then a reasonable fee can be charged to the account. But no way can the custodian receive gains or appreciation on the account.
Which of the following statements concerning discretionary accounts is/are true?
A. Discretion allows the registered representative to change the investment objectives of the customer
B. Discretionary orders must be identified as such at the time of entry
C. Discretionary orders must be approved by a principal before execution
D. Discretionary accounts can not also be margin accounts
B. Discretionary orders must be identified as such at the time of entry
Rationale:
Believe it or not, a discretionary account could also be a margin account, and wouldn’t it be fun to make that maintenance call? “Sorry, sir. I made a really bad trade for you—please come up with twenty grand at your earliest
convenience or we’ll have to start getting nasty.” The orders have to be okayed at the end of the day, not before they’re entered. And the order ticket must definitely indicate whether it’s discretionary or not. A rep would never have the power to change the investment objectives of a customer.
Without contacting the customer, a registered rep managing a discretionary account could purchase all of the following except:
A. Preferred stock
B. Municipal securities where a control relationship exists
C. Speculative options
D. Common stock
B. Municipal securities where a control relationship exists
Rationale:
If a rep has discretion, he can buy any security he wants, as long as it’s suitable. But whenever a control relationship exists, customers have to be informed of this before buying a municipal bond.
All of the following may open investment accounts except a:
A. Corporation
B. Non-U.S. citizen
C. Minor
D. Partnership
C. Minor
Rationale:
A minor is not a legal “person” or entity, which is why we have UGMA/UTMA and trust accounts opened on behalf of minors by a legal adult.
A husband and wife have a JTWROS account. The wife invested $20,000, while the husband invested $80,000. With the account valued at $150,000 the husband dies. Therefore, the wife will:
A. Own all the assets in the account
B. Receive her 20% or $30,000 which ever is greater
C. Make the appropriate application to probate court
D. Receive her original $20,000 back, plus interest
A. Own all the assets in the account
Rationale:
Don’t let a question distract you with extraneous information. It’s JTWROS, so whoever survives owns everything, period.
One of your customers is named L&P Partnership. If one of the partners is declared mentally incompetent by a court of law, you should:
A. Execute all open orders
B. Liquidate the account
C. Freeze the account
D. Attend the legal proceeding and/or file a “friend of the court” petition
C. Freeze the account
Rationale:
To “freeze” the account means that no purchase or sale orders will be taken. This happens when an owner dies or is declared mentally incompetent.
One of your customers has granted full trading authorization to his brother-in-law and would like all account statements and other mailings to be sent only to the brother-in-law. You should:
A. Comply with the customer's reasonable request B. Report the customer to the SEC C. Refuse to comply with the request D. Report the customer to the DEA for possible money laundering activities
C. Refuse to comply with the request
Rationale:
You have to send account statements to the account owner.
All of the following may be purchased in an UGMA account except:
A. Commodity futures
B. Convertible preferred stock
C. Junk bonds
D. Preferred stock
A. commodity futures
Rationale:
Junk bonds make me a little nervous for an UGMA account, but absolutely no margin can be used, which is why commodities are out. Commodities use margin and are the only thing I know of that can cause me to lose more money than I ever put in.
What is true of the taxation of an UGMA account?
A. Only bond interest is taxable
B. All earnings grow tax deferred
C. The account is taxable
D. All earnings subject to a 10% penalty tax
C. The account is taxable
Rationale:
UGMA’s are taxable.
Your customer has an individual account with $280,000 in securities and $280,000 cash. He and his wife have a joint account with $420,000 in securities and $90,000 cash. Total SIPC coverage for these accounts is:
A. $1,070,000
B. $500,000
C. $1,030,000
D. $1,000,000
D. $1,000,000
Rationale:
SIPC now covers 250K of cash, but also only a total of $500,000 per account. So for the first account, $500,000 is covered, and for the joint account, $500,000 is covered. Total of $1 million coverage.
SIPC covers:
A. Losses in commodities
B. Investment losses on common stock
C. Investment losses on preferred stock
D. Broker-dealer failure
D. Broker-dealer failure
Rationale:
SIPC (Securities Investor Protection Corporation) covers missing assets, meaning stocks, bonds, and money that have been seized by creditors, or otherwise missing from customer accounts.