10.2 Flashcards by Юлия Синицына

Q

Постоянное улучшение

A

continual improvement

How well did you know this?

1

Not at all

2

3

4

5

Perfectly

Q

Соответствие техническим условиям

A

conformity/conformance to specification

How well did you know this?

1

Not at all

2

3

4

5

Perfectly

Q

Исключение изменений

A

elimination of variation

How well did you know this?

1

Not at all

2

3

4

5

Perfectly

Q

Полное отсутствие дефектов

A

zero defects

How well did you know this?

1

Not at all

2

3

4

5

Perfectly

Q

Недостаток, дефект

A

fault = defect

How well did you know this?

1

Not at all

2

3

4

5

Perfectly

Q

Вовлечение работников

A

employee involvement

How well did you know this?

1

Not at all

2

3

4

5

Perfectly

Q

Менеджер по работе с клиентами

A

customer relations manager

How well did you know this?

1

Not at all

2

3

4

5

Perfectly

Q

Удовлетворять запросы

A

satisfy customer needs

How well did you know this?

1

Not at all

2

3

4

5

Perfectly

Q

Одобрение заказчика

A

customer approval

How well did you know this?

1

Not at all

2

3

4

5

Perfectly

Q

Восхищение потребителя

A

customer delight

How well did you know this?

1

Not at all

2

3

4

5

Perfectly

Q

Надежность

A

reliability

How well did you know this?

1

Not at all

2

3

4

5

Perfectly

Q

Технический срок службы

A

technical durability

How well did you know this?

1

Not at all

2

3

4

5

Perfectly

Q

Воспринимаемое качество

A

perceived quality

How well did you know this?

1

Not at all

2

3

4

5

Perfectly

Q

Соотношение цена качество

A

value for money

How well did you know this?

1

Not at all

2

3

4

5

Perfectly

Q

Сравнивать , сопоставлять

A

to benchmark

How well did you know this?

1

Not at all

2

3

4

5

Perfectly

Q

Сопоставительный анализ

A

benchmarking

Q

Сравнительный анализ конкурентов

A

competitive benchmarking

Q

Профессиональный анализ

A

functional benchmarking

Q

Возможности технологического процесса

A

process capability

Q

Зависеть от

A

to hinge on

Q

Критерий

A

hallmark

Q

Ученик

A

a disciple [di’sapl

Q

Инструмент реализации

A

enabler

Q

Контроль за качеством продукции

A

quality control

Q

Мнимый покупатель

A

mystery shoppers

Q

Выборочные проверки

A

spot checks

Q

Передовой опыт

A

best practice

Q

Система проверки качества

A

quality system

Q

Годность замысла

A

fitness of the design

Q

Небольшие постепенные усовершенствования

A

incremental improvements

Q

Поточное производство

A

flow production

Q

Оценка результатов

A

evaluating outcomes

Q

Мероприятие по сапоставительному анализу

A

a benchmarking exercise

Q

Внутренний сапостовительный анализ

A

an internal benchmarking

Q

Обратное конструирование

A

reverse engineering

Q

Число дефектов на миллион

A

defects per million

Q

Уровень качества шести сигм

A

Six Sigma quality

Q

Просто как дважды два

A

As simple as that