10. Corporate renewal & restructuring Flashcards
1
Q
strategy renewal difficulties
A
business model is too integrated
cultural resistance
informal agreement
2
Q
Kotter 8 phases of change
A
establish urgency
form a guiding coalition
create a vision
communicate the vision
empower others
create ST wins
consolidate improvement
institutionalize new approach
3
Q
manage resistance to stress
A
create dissatisfaction with status quo
sense of ownership through participation
recognize and reward
provide time to adjust
