10 Flashcards
What is Formal groups?
Established to achieve organizational goals
What is Cross Functional teams?
Composed of members from different departments
What is Cross Cultural teams?
Composed of members from different cultures
What is top management teams?
Develop strategies that produce an organizations competitive advantage
What is research and development teams?
Members have expertise and experience to develop new products.
What is department / unit?
Group of subordinates that report to the same supervisor.
What is task forces / ad hoc committees?
Formed to accomplish specific problems in a certain period of time.
What is standing committees?
Task forces that are relatively permanent.
What is self managed/ self directed work teams?
Members are empowered and have autonomy to complete specific work.
What is an Informal Group? What are the two types?
Employees form groups to help achieve their own goals or needs.
Friendship groups: employees enjoy each others company.
Interest groups: employees seeking to achieve a common goal.
What is a group dynamic?
Characteristics and processes that determine how groups and teams function and how effective they will be.
5 key elements of group dynamics
- Group size and roles
- Group leadership
- Stages of group development
- Group norms
- Group cohesiveness
What are the two major type of roles?
- Task oriented roles: performed by group members to make sure the tasks gets done.
- Maintenance roles: ensures that team members have good relationship.
What are the five stages of group development?
- Forming: members get to know each other.
- Storming: members experience conflict.
- Norming: interpersonal conflicts resolved.
- Performing: real work gets accomplished
- Adjourning: groups are disbanded
What is group norms?
Shared guidelines and rules for behaviour that members follow.
Members follow norms for three reasons:
- To obtain rewards and avoid punishment
- They want to imitate group members they like / respect
- They have internalized the norm and believe it is the right way to behave
What is group cohesiveness?
A degree to which members are attracted or loyal to their team.
What is high group cohesiveness?
Group members strongly value their group membership.
What is low group cohesiveness?
Group members do not find their group particularly appealing.
What is groupthink?
Pattern of faulty decision making that occurs when member strive for agreement.
What is a social loafing?
Tendency of individuals to put forth less effort when they work in groups than when working alone.
What is task related conflict?
Members of group perceive a problem about a task.
What is a relationship conflict?
Members of group perceive a problem with a group member’s attitude.
What is organizational conflict?
Discord that arises when goals of different individuals are incompatible.
What are the five conflict handling behaviours?
- Avoiding - withdrawing from conflict
- Competing - satisfying one own’s interests without regard to other party
- Compromising - parties willing to engage in give and take to reach resolution
- Accommodating - pleasing other party by putting their interest ahead
- Collaborating - resolve differences in a way that both parties are better off
