1. Why Do People Do What They Do?

Question 1

What are the 4 possible result of a conflict?

Answer 1

Win-Win
Win-Lose
Lose-Lose
Lose-Win

Question 2

Name 3 things the left side of the brain does?

Answer 2

Language
Logic
Lists

Question 3

Which side of the brain is creative?

Answer 3

The right side

Question 4

Which side of the brain controls our defensive nature?

Answer 4

The right side

Question 5

What does the right side of the brain control?

Answer 5

Creativity
Emotions
Defences

Question 6

What is the common belief of men’s and women’s brains

Answer 6

Men are rational, women are emotional

Question 7

Are men’s and women’s brains the same?

Answer 7

There are subtle differences and tendencies, but in the whole they are the same

Question 8

What is the mantra?

Answer 8

Slow is smooth, smooth is fast

Question 9

Name 3 ways to put yourself first?

Answer 9

Sit up straight
Take a deep breath
Remember the mantra

Question 10

What are the 3 R’s that will set you up for a good day?

Answer 10

Be Ready
Be Reliable
Be Relevant

Question 11

What does ‘be relevant’ mean?

Answer 11

Stick to the facts

Question 12

How can you ‘be reliable’?

Answer 12

Be consistent, stick to the rules, under promise, over deliver

Question 13

How can you be ready?

Answer 13

Make rituals not routines
Have a purpose
Use lists and checklists