1. The Medical Assistant

Question 1

Process in which an educational institution or program establishes credibility or legitimacy by complying with predetermined standards.

Answer 1

Accreditation

Question 2

The accrediting body that provides programmatic accreditation for medical assisting and other health care programs.

Answer 2

Accrediting Bureau of Health Education Schools (ABHES)

Question 3

Skills that help to manage the business affairs of medical practice: Administrative Procedures and Practice Finances.

Answer 3

Administrative Skills

Question 4

One who assists the patient or acts on the patient’s behalf.

Answer 4

Advocate

Question 5

Organization that promotes professionalism and encourages and supports education, networking, and certification in the medical billing and coding areas.

Answer 5

American Academy of Professional Coders (AAPC)

Question 6

Professional organization for medical assistants that certifies medical assistants and provides continuing education opportunities.

Answer 6

American Association of Medical Assistants (AAMA)

Question 7

Professional organization that provides credentialing opportunities for medical assistants and continuing education opportunities.

Answer 7

American Medical Technologists (AMT)

Question 8

Outward or visible persona that a person gives to other individuals.

Answer 8

Appearance

Question 9

Term used to describe professional characteristics or attitudes that are expected in particular professions.

Answer 9

Behaviors

Question 10

Credential given by the NHA after eligible candidates pass the certification exam.

Answer 10

Certified Clinical Medical Assistant (CCMA)

Question 11

Credential given by the AAMA to eligible candidates that pass the CMA examination.

Answer 11

Certified Medical Assistant (CMA)

Question 12

Skills that are an extension of the provider’s responsibilities and can be divided into fundamental practices, diagnostic procedures, and patient care.

Answer 12

Clinical Skills

Question 13

Accrediting body that provides programmatic accreditation for medical assisting and other healthcare programs.

Answer 13

Commission on Accreditation of Allied Health Education Programs (CAAHEP)

Question 14

Being prudent and conscious, revealed in confidence.

Answer 14

Confidential

Question 15

Put yourself in another person’s shoes; think about what is best for the patient.

Answer 15

Empathetic

Question 16

Skills that are necessary regardless of whether one is working in a clinical or administrative capacity.

Answer 16

General Skills

Question 17

Medical assistants that perform both clinical and administrative duties in addition to general responsibilities.

Answer 17

Generalist

Question 18

Characteristics that are inherent or natural.

Answer 18

Innate

Question 19

The theoretical portion of an educational program.

Answer 19

Knowledge Base

Question 20

Integral member of the health delivery team, qualified by education and experience to work in the administrative office, examining room, and the physician office laboratory.

Answer 20

Medical Assistant

Question 21

Group practice that contains 3 or more physicians.

Answer 21

Multi-Provider Clinic

Question 22

National certifying organization that certifies medical assistants and other health care professionals after successful completion of a certification exam.

Answer 22

National Center for Competency Testing (NCCT)

Question 23

Credential given by the NCCT to successful candidates that pass the NCMA exam.

Answer 23

National Certified Medical Assistant (NCMA)

Question 24

Credential given by the NCCT to successful candidates that pass the NCMOA exam.

Answer 24

National Certified Medical Office Assistant (NCMOA)

Question 25

Provides products and services to health care professionals.

Answer 25

National Healthcareer Association (NHA)

Question 26

Two or more physicians that have a legal agreement to share in the total business operation of the practice.

Answer 26

Partnership

Question 27

Team-based model of care led by a personal physician who provides continuous and coordinated care throughout a patient’s lifetime to maximize health outcomes.

Answer 27

Patient-Centered Medical Home (PCMH)

Question 28

An individual that is licensed to examine, diagnose, and prescribe treatment to patients.

Answer 28

Provider

Question 29

Credential the AMT issues to eligible candidates that pass the RMA Examination.

Answer 29

Registered Medical Assistant (RMA)

Question 30

Principles of self-boundaries of the profession.

Answer 30

Scope of Practice

Question 31

Person who documents by hand or enters data into the EHR as a profession and helps providers keep track of records.

Answer 31

Scribe

Question 32

Procedures that are taught in an educational program or work setting.

Answer 32

Skills

Question 33

An individual provider/physician makes all the decisions for the practice.

Answer 33

Solo Practice

Question 34

Being able to perceive a situation and know the right thing to do/say.

Answer 34

Tactful

Question 35

Works cooperatively with a group of people.

Answer 35

Team Player

Question 36

Assortment of skills, tools, and practices to manage time during daily activities and when accomplishing specific projects.

Answer 36

Time Management

Question 37

Ambulatory care centers that take of patients with acute illness or injuries and those with minor emergencies.

Answer 37

Urgent Care Center