05 Health and Safety Management Systems 4- Measuring, Audit and Review Flashcards

1
Q

Define Reactive and Active Monitoring.

A

Active Monitoring is about checking to ensure that standards are met and that the workplace is in fact safe and free of health risks before any unwanted event takes place.
• Safety Inspections
• Safety Sampling
• Safety Surveys
• Safety Tours
Reactive Monitoring is about measuring safety performance by reference to accidents, incidents and ill-health that have already occurred. The purpose is to find out what went wrong and identify action to prevent recurrence. It also involves the use of accident statistics to identify trends and patterns in accident history.

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2
Q

What do we mean by systematic monitoring?

A

Systematic monitoring involves the planned, regular examination of standards in the workplace as a matter of routine.

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3
Q

State the sources of information used in reactive monitoring.

A

Reactive monitoring can be carried out by learning lessons. Those can be studied
• From one individual event such as an accident (in this case it is involved event reporting) or
• From data gathered from large numbers of the same type of events (this method is concerned with the collection and use of statistics)
The sources in both cases come from unwanted events like:
• Accidents
• Dangerous occurrences
• Near Misses
• Cases of ill-health
• Complaints from the workforce
• Enforcement action

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4
Q

State the purpose of workplace inspections

A

The purposed of workplace inspections is to ensure that the control measures are operating effectively and that they are appropriate to current conditions in the workplace.

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5
Q

What is the difference between a safety inspection and a safety tour?

A

Safety inspections are routine examinations of workplace conditions carried out by a competent person(s)(e.g. the weekly inspection of a workshop by the workshop supervisor).
Safety tours are high-profile inspections carried out by a team of people, including managers.

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6
Q

What role does senior managements have in workplace inspections?

A

Senior management has responsibility for ensuring that effective workplace inspections regimes are in place and are operated effectively. This will include receiving reports and overseeing / agreeing action. In addition, the visible involvement of senior managers in inspections is to be encouraged for the commitment it demonstrated towards safety and the effect on the promotion of a positive health and safety culture.

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7
Q

Why are checklists used in inspections?

A

Checklists help to ensure a consistent, systematic and comprehensive approach to checking all the safety elements to be covered during an inspection.

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8
Q

What should the introductory part of an inspection report contain?

A

The introductory part of an inspection report should set the scene, outlining what the report is about, why it has been written (the aim), when and where the inspection took place and who carried it out

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9
Q

Define Health and Safety Auditing

A

Health and safety auditing is the structured process of collecting independent information on the efficiency, effectiveness and reliability of the total health and safety management system and drawing up plans for any corrective action necessary.

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10
Q

Outline the differences between health and safety audits and workplace inspections

A

The differences between Audits and Workplace Inspections are
• The A has the aim of assessing the health and safety management system of an organization, and the WI has the aim of assessing the use and effectiveness of control measures.
• The A follows a long process involving the examination of the entire management system, while the WI is a relatively short process looking at practices in part of a workplace.
• The A is based primarily on review of documentary evidence, backed up by some observations and interviews of personnel at all levels, and te WI is primarily based on observations, perhaps involving limited scrutiny of paperwork and interview of operators.
• The outcome of an A is a long, comprehensive report that records areas of concern and weaknesses in the management system, and the outcome of the WI is a short report identifying key corrective actions required
• The A required a detailed planning, and also considerable resources. The WI requires only limited planning, and the main resource required is the inspectors’ time.
• A is done annually, and the WI is done on a weekly, monthly or quarterly frequency
• A aims to improve systems at a high level, with ultimate effect of cascading down to operating level. Is a strategic tool, addressing long-term progress. WI focusses on activities and equipment at operational level, though remedial actions may address system faults.

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11
Q

What is the main purpose of an accident investigation?

A

The main purpose of an accident investigation is to find the root causes, with the intention of preventing a recurrence.

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12
Q

What are the four elements of the investigation process?

A
  • Gather factual information about the event
  • Analyze that information and raw conclusions about the immediate and root causes
  • Identify suitable control measures
  • Plan the remedial actions
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13
Q

Identify the categories of staff who might be considered useful members of an internal accident investigation team.

A

The categories of staff might include
• the immediate line manager (of the injured person, or of the area where the accident took place)
• A member of management
• A safety representative
• A safety officer
• An engineer or technical expert, if relevant.

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14
Q

List the types of documentation which may need to be consulted during an accident investigation

A

The types of records to be consulted might be
• Inspections and maintenance records
• Risk assessments
• Safe systems of work or permits-to work
• Environmental measurements
• Medical records
• General and specific safety reports and analyses which relate to the circumstances
• Training and other personnel records
• Minutes of safety committee meetings

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15
Q

What are the two categories of immediate cause of accidents/incidents?

A

Unsafe acts and unsafe conditions

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16
Q

Who is responsible initially for reporting accidents and safety-related incidents?

A

The injured party of employees involved in the first instance, followed by the line manager or supervisor

17
Q

What is the purpose of analyzing all information about accidents?

A

To identify underlying causes of accidents and to provide information about trends and patterns in workplace accidents

18
Q

To whom do the results of accident investigations have to be communicated?

A

The result of an individual accident investigation should be communicated to the person involved, his/her immediate manager and the relevant safety representative. Depending on the seriousness of the accident and te extent of the underlying causes, it may also be necessary to inform other managers in the organization, including senior management, and the safety committee. For reportable accidents, the results might also be notified to the relevant agency

19
Q

Performance review is concerned with ensuring that incident investigations are properly concluded. True or false?

A

True, but it is concerned with more than just this one aspect of reactive monitoring. It encompasses the review of all forms of health and safety performance and, where there are deficiencies, taking corrective action.

20
Q

What is the purpose of reviewing health and safety performance?

A

The purpose of reviewing health and safety performance is to ensure that the aims and objectives of the organization with regards to health and safety are being achieved.

21
Q

Reasons why an organization should review its health and safety performance.

A
  • To identify whether the organization is on target
  • If not is on target why?
  • What do we have to change so that we continually improve? (e.g are there risks that aren’t being controlled adequately? What needs to be done about them?
  • Because monitoring is an essential part of any management system
  • Because reviews are a required part of accreditation to a management system such as OSHAS 18001.
22
Q

What are typical contents of an internal accident record

A
  • Name and address of casualty
  • Date and time of the accident
  • Location of the accident
  • Details of the injury
  • Details of the treatment given
  • Description of event causing injury
  • Details of any equipment or substances involved
  • Witnesses’ names and contact details
  • Details of person completing the record
  • Signatures
23
Q

What are possibly reasons for workers not report incidents?

A

Reasons why worker might not report incidents are
• Unclear organizational policy on reporting incidents
• No reporting system in place
• Culture of not reporting incidents (perhaps due to peer pressure)
• Overly complicated reporting procedures
• Excessive paperwork
• Takes too much time
• Blame culture
• Belief that management does not take reports seriously
• Concern over the impact on the company or department safety statistics (especially if this is linked to an incentive scheme)
• Reluctance to receive first-aid treatment.

24
Q

What are the contents of a typical incident investigation

A
  • Date and time of the incident
  • Location of the incident
  • Details of the injured person/ persons involved (name, role, work history)
  • Details of injury sustained
  • Description of the activity being carried out at the time
  • Drawings and photographs used to convey information on the scene
  • Immediate and root causes of the incident
  • Assessment of any breaches of legislation
  • Details of witnesses and witnesses statements
  • Recommended corrective action, with suggested costs, responsibilities and timescales
  • Estimation of the cost implications for the organization.
25
Q

What is required for a good witness interview?

A

Good witness interview technique requires that the interviewer should:
• Hold the interview in a quiet room or area free from distractions and interruptions
• Introduce themselves and try to establish rapport
• Explain the purpose of the interview
• Use open questions, such as those beginning with What?, Why?, Where? When?, Who? How?, etc, that do not put words into the witnesses’ mouths and do not allow them to answer with a yes or not
• Keep an open mind
• Take notes so that the facts being discussed are not forgotten
• Ask the witness to write and sign a statement to create a record of their testimony
• Tank the witness for their help

26
Q

Factors to take into account when determining the frequency of inspections

A
  • Statutory requirements
  • Activities carried out and level of risk
  • How well established the process is
  • Risk assessments may suggest inspections as a control measure
  • Manufacturers recommendations
  • Presence of vulnerable workers
  • Findings from previous inspections
  • Accident history and results of investigations
  • Enforcement authorities
  • Whether worker have voiced concerns
27
Q

Typical information examined during an audit

A
  • Health and safety policy
  • Risk assessments and safe systems of work
  • Training records
  • Minutes of safety committee meetings
  • Maintenance records and details of failures
  • Records of health and safety monitoring activities
  • Accident investigation reports and data including near miss information
  • Emergency arrangements
  • Inspection reports from insurance companies
  • Output from regular visits
  • Records of worker complaints