04 - Verbal HRI, Dialog, Persuasive Robots

Question 1

What are the important aspects of verbal interaction?

Answer 1

• The voice
• What is said
• How it is Said
• When it is said

Question 2

Explain the Shannon-Weaver model.

Answer 2

Model of Communication from 1948. It explains communication in terms of five basic components:
- a source
- a transmitter
- a channel
- a reciever
- a destination

Question 3

Explain Schulz von Thun’s 4-Sides Model.

Answer 3

This model is also called the 4-ears model or the communication square.
It says every message has 4 facets:
- factual information,
- self-revelation
- social relationship
- appeal.