Year 1 Flashcards
What are the aspects of Cambridge Calgary Model of Consultation?
Initiate consultation Gather information Provide structure Develop a relationship with the patient Explanation and planning Closing the session
What are the Roger Neighbour tasks of doctor in consultation?
To connect with patient
To summarise and check the reasons for attendance
To hand over and bring the consultation to a close
To ensure safety netting exists so no serious possibilities have been missed.
To deal with the housekeeping of recovery and reflection.
What is the definition of risk?
Chance of consequences or loss
What is the definition of uncertainty?
State of being not completely confident or sure of something
What is stress defined as?
Imbalance between demands and resources or pressures exceeds ones perceived ability to cope.
What are the different coping strategies?
Problem focused vs emotion focused.
What are the main aspects of safety netting?
Ensure patient is aware of worsening symptoms
Aware of where to seek help. Arrange follow up appointment
Understand the time course. Made clear that if there is any concerns, should not delay seeking advice.
What is the name of the concept which allows doctor to come to most probable diagnosis?
Hypothetico-deductive reasoning
What are the main personal qualities of a doctor?
Effective communicator with patient and family Maintain high level of clinical skills Understand importance of teamwork Empathetic – caring towards patient Organised Work within limitations Seek advise when appropriate Keep medical knowledge up to date Be able to relate to the public Commitment to providing high quality care Ability to deal with uncertainty
What are the online IT systems used for?
Book and store appointments
Support prescribing
Assist in consultations (patient records)
Electronic management of hospital letters and blood
Patient leaflets/resources
Public health information
Use in audits
What occurs every 5 years to ensure medical knowledge?
Revalidation to maintain medical knowledge
What occurs yearly to ensure medical knowledge?
Annual appraisal
What are the members of the practice team?
IT staff Receptionist Administrator Practice manager Secretarial staff Practice nurse/ staff nurse Advanced nurse practitioners Health visitor GPs
What are the 4 essential components of clinical competence?
Knowledge
Communication skills
Physical examination
Problem solving
What are the 3 broad types of skills needed for successful medical interviewing?
Content (what doctor communicates) Perceptual (what they are thinking & feeling) Process skills (how they do it)
What factors influence consultation?
Physical factors: site & environment, time constraints, adequacy of medical records & patient status
Personal factors: age, sex, backgrounds & origins, knowledge & skills, beliefs & illness
What are the main types of doctor-patient relationships?
Authoritarian/ paternalistic
Cooperation/ Guidance
Mutual participation
What are the main interviewing techniques?
Open-ended questions
Listening & silence
Facilitation - use of manner or gesture
What are the question types?
Open-ended, closed, direct, leading and reflected.
What is non-verbal communication observed from?
Instinctive
Learned from life experience or from training
Clinical observation
What 4 points do you need to consider with body language?
Culture, context, gesture clusters and congruence.