Xerox

Question 1

What were the current issues with photocopiers Xerox aimed to improve?

Answer 1

• User problems.
• Hard to fix.
• Low functionality (required special paper).

Question 2

What did Xerox add and incorporate to photocopiers?

Answer 2

• Remote repair.
• Internal diagnostics.
• Touch screen.
• Improved scanner technology (higher quality).
• Use of normal paper.

Question 3

What else did Xerox investigate considering printing and copying as an emerging technology?

Answer 3

Electronic paper (Glyricon).