Writing Task 1 Language Flashcards
1
Q
Opening paragraph - formal
A
Dear Mr. Name,
Dear Ms. Name
Dear Sir or Madam,
Introducing:
- I was a guest at your hotel on the 21st and the 22nd of October.
- I am a student at your college, enrolled in the web development course.
- Thank you for your kind invitation to the…
- Thank you for asking me about studying in NZ.
Reason for writing:
- I am writing this letter to…
- I would like to inquire about the course details.
- I would like to inform you about the course details.
- I am writing to complain about the poor service at your restaurant.
2
Q
Opening paragraph - informal
A
Dear Name,
- Hello. I hope everything is fine.
- Thank for the invitation.
- Thanks for your letter. It was nice to hear from you.
- I must tell you about…
- Can you help me?…
- I am very sorry I forgot to send you a birthday card.
3
Q
Closing paragraph - formal
A
Making a request:
- Thank you for your attention to this matter.
- I look forward to your prompt response.
- I am looking forward to hearing from you.
Giving an apology:
- Once again, I am sorry for any inconvenience caused.
- Please accept my apologies once more.
Making a complaint:
- I expect to hear from you very soon.
- Please give me this matter your immediate attention.
Giving information:
- I hope this information will help you.
- Please feel free to contact me for more information.
Making suggestion:
- I trust these suggestions have been useful.
- Please let me know if I can help any further.
4
Q
Closing paragraph - informal
A
Making a request:
- Thanks for your help
- Please write soon.
Giving an apology:
- I hope I didn’t cause you too much trouble.
- Sorry again!
Giving information:
- I hope all this helps
- If I can tell you anything else, please call me.
Making suggestion:
- I hope these suggestions help
- If there is anything else I can do, please call.
5
Q
Useful phrases - formal
A
Apology:
- I am terribly sorry, but…
- I am afraid I…
- I must apologise about (not) doing/(v-ing)…
Complaint:
- I must complain about …
- I am not satisfied with …
- I feel something should be done about …
Request:
- Could you please …
- Could you possibly …
- Would it be possible to …
- I would be grateful if you would …
- Would you mind doing/(v-ing) …
- I wonder if you could …
Making suggestions:
- I would like to suggest that …
- May I suggest that …
- Perhaps we could …
- Could you please…
6
Q
Useful phrases - informal
A
Apology:
- I am very sorry but …
- I am sorry about (not) doing (v-ing)…
Request:
- Could you…
- Can you …
- I would like you to …
- Would you mind doing (v-ing)…
Making suggestions:
- How about …
- What about …
- Why don’t we…
- Let’ …
