Workshop 6 Flashcards
What are the steps to take in training an employee?
- Employee orientation
- In-house training programs
- Mentoring
- External training
What is employee orientation?
The process used for welcoming a new employee into the organization.
What is the importance of orientation?
- For employees to gain an understanding of the company policies
- To learn how their specific job fits into the bigger picture
What are the goals of an orientation?
- To reduce start-up costs
- To reduce anxiety
- To reduce employee turnover
- To save time for the supervisor and co-workers
- To set expectations and attitiudes
What is in-house training?
In-house training programs are learning opportunities developed by the organization in which they are used.
What are examples of in-house training?
- Sexual harassment training
- Multicultural training
- Communication training
What is mentoring?
A mentor is a trusted experienced advisor who has direct investment in the development of an employee
Who can be mentors?
It could be a supervisor or a colleague who has the experience and personality to help guide someone
What can a mentorship program do?
It can help ensure the employee to help feel welcomed and to know what to do because he gets help from someone who knows the ropes and can help guide him.
Mentors are picked because of which traits?
- experience
- willingness
- personality
What is external training?
- Includes any type of training that is not performed in-house
- Is usually the last step in training
- It can be ongoing
- It can include sending an employee to a seminar to help further develop leadership skills or helping pay tuition for an employee who wants to take a marketing class.
What is the goal of employee training?
- Reduce start-up costs
- Anxiety
- Employee turnover
Name different types of training
- Technical training
- Quality training
- Skills training
- Soft skills training
- Professional training
- Team training
- Managerial training
- Safety training
What is technical training?
A type of training meant to teach the new employee the technological aspects of the job.
What is quality training?
It refers to familiarizing employees with the means of preventing, detecting, and eliminating non-quality items, usually in an organization that produces a product.
What is skills training?
It teaches the proficiencies needed to actually perform the job.
What does the soft skills training teach you?
- Personality traits
- Social graces
- Commmunication
- Personal habits that are used to characterize relationships with other people
What is professional training?
It is a type of training required to be up to date in one’s own professional field
What is the goal of team training?
The goal of team training is to develop cohesiveness among team members, allowing them to get to know each other and facilitate relationship building.
What is the definition of team training?
It is a process that empowers teams to improve decision making, problem solving and team development skills to achieve business results.
Reasons for team training:
- Improving communication
- Making the workplace more enjoyable
- Identifying and utilizing the strenghts of team members
- Improving team productivity
- Practicing effective collaboration with team members
When can managerial training occur?
When someone who has worked quite a while at the organization and this person gets identified as a candidate for promotion
What is safety training?
Safety training is a type of training that occurs to ensure employees are protected from injuries caused by work-related accidents.
Safety training can include the following:
- Eye safety
- First aid
- Food service safety
- Hearing protection
- Asbestos
- Construction safety
- Hazmat safety
