Workshop 1 Flashcards

1
Q

What is HRM?

A

The process of employing people, training them, compensating them, developing policies relating to them and developig strategies to retain them.

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2
Q

What does STAFFING involve?

A

It involves the entire hiring process from posting a job to negotiating a salary package.

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3
Q

What are the four steps of STAFFING?

A
  1. Developing of a staffing plan
  2. Development of policies to encourage multiculturalism at work
  3. Recruitment
  4. Selection
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4
Q

Examples of workplace policies are

A
  • Discipline proces policy
  • Vacation time policy
  • Dress code
  • Ethics policiy
  • Internet usage policy
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5
Q

What is compensation?

A

Anything the employee receives for his or her work.

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6
Q

Examples of compensation

A
  • Pay
  • Health benefits
  • 401 (k) (retirement plans)
  • Stock purchase plans
  • Vacation time
  • Sick leave
  • Bonusus
  • Tuition reimbursement
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7
Q

What is retention?

A

To keep and motivate employees to stay with the organization

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8
Q

What are the main reasons for employees to leave a company?

A
  • Issues around the job they are performing
  • Challenges with their manager
  • Poor fit with organizational culture
  • Poor workplace environment
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9
Q

Examples of training programs

A
  • Job skills training
  • Training on communication
  • Team-building activities
  • Policy and legal training
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10
Q

Laws HRM professionals might deal with

A
  • Discirmination laws
  • Health-care requirements
  • Compensation requirements such as the minimum wage
  • Worker safety laws
  • Labor laws
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11
Q

Worker protection issues

A
  • Chemical hazards
  • Heating and ventilation requirements
  • Use of no fragrance zones
  • Protection of private employee information
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12
Q

Examples of external forces a company has no direct control over

A
  • Globalization and offshoring
  • Changes to employment law
  • Health-care costs
  • Employee expectations
  • Diversity of the workforce
  • Chaging demographics of the workforce
  • A more highly educated workforce
  • Layoffs and downsizing
  • Technology used
  • Increased use of social networking to distribute information to employees
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13
Q

What is a strategic partner?

A

A partnership with the entire organization to ensure alignment of the HR function with the needs of the organization.

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14
Q

What is a change agent?

A

The skill to anticipate and respond to change within the HR function but as a company as a whole

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15
Q

What is a administrative and functional expert?

A

The ability to understand and implement policies, procedures and processes that relate to the HR strategic plan

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16
Q

What is a human capital developer?

A

Means to develop talent that is projected to be needed in the future

17
Q

What is an employee advocate?

A

Someone who works for employees currently within the organizations

18
Q

Items that contribute to the costs of the selection

A
  • Time to review résumés
  • Time to interview candidates
  • Interview expenses for candidates
  • Possible travel expenses for new hire or recruiter
  • Possible relocation for new hire
  • Additional bookkeeping, payroll, 401 (k) and so forth
  • Additional record keeping for government agencies
  • Increased unemployment insurance costs
  • Costs related to lack productivity while new employee gets up to speed
19
Q

What are three main areas in which you can ensure succes by training?

A
  1. Company culture
  2. Skills needed for the job
  3. Human relationship skills
20
Q

What is a performance appraisal?

A

A method by which a job performance is measured

21
Q

Synonyms for a performance appraisal

A
  • Employee appraisal
  • Performance review
  • 360 review
  • Career development review
22
Q

What is diversity?

A

Increasing the number of underrepresented groups in your organization

23
Q

What is inclusion?

A

People of all backgrounds feel they can contribute to the organization as their authentic selves

24
Q

What is belongingness?

A

You involve employees in decision-making, you challenge them, you invite them to engage with you socially

25
What is uniqueness
You do not only allow people to belong, you allow them to be their unique, authentic selves
26
Inclusion is the key for the succes of ...
Diversity
27
What are the benefits of diversity?
1. It increases companies ability to capture new markets 2. It increases sales 3. It enhances innovation