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Human Resources > Workshop 1 > Flashcards

Workshop 1 Flashcards

1
Q

What is HRM?

A

The process of employing people, training them, compensating them, developing policies relating to them and developig strategies to retain them.

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2
Q

What does STAFFING involve?

A

It involves the entire hiring process from posting a job to negotiating a salary package.

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3
Q

What are the four steps of STAFFING?

A
  1. Developing of a staffing plan
  2. Development of policies to encourage multiculturalism at work
  3. Recruitment
  4. Selection
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4
Q

Examples of workplace policies are

A
  • Discipline proces policy
  • Vacation time policy
  • Dress code
  • Ethics policiy
  • Internet usage policy
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5
Q

What is compensation?

A

Anything the employee receives for his or her work.

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6
Q

Examples of compensation

A
  • Pay
  • Health benefits
  • 401 (k) (retirement plans)
  • Stock purchase plans
  • Vacation time
  • Sick leave
  • Bonusus
  • Tuition reimbursement
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7
Q

What is retention?

A

To keep and motivate employees to stay with the organization

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8
Q

What are the main reasons for employees to leave a company?

A
  • Issues around the job they are performing
  • Challenges with their manager
  • Poor fit with organizational culture
  • Poor workplace environment
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9
Q

Examples of training programs

A
  • Job skills training
  • Training on communication
  • Team-building activities
  • Policy and legal training
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10
Q

Laws HRM professionals might deal with

A
  • Discirmination laws
  • Health-care requirements
  • Compensation requirements such as the minimum wage
  • Worker safety laws
  • Labor laws
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11
Q

Worker protection issues

A
  • Chemical hazards
  • Heating and ventilation requirements
  • Use of no fragrance zones
  • Protection of private employee information
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12
Q

Examples of external forces a company has no direct control over

A
  • Globalization and offshoring
  • Changes to employment law
  • Health-care costs
  • Employee expectations
  • Diversity of the workforce
  • Chaging demographics of the workforce
  • A more highly educated workforce
  • Layoffs and downsizing
  • Technology used
  • Increased use of social networking to distribute information to employees
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13
Q

What is a strategic partner?

A

A partnership with the entire organization to ensure alignment of the HR function with the needs of the organization.

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14
Q

What is a change agent?

A

The skill to anticipate and respond to change within the HR function but as a company as a whole

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15
Q

What is a administrative and functional expert?

A

The ability to understand and implement policies, procedures and processes that relate to the HR strategic plan

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16
Q

What is a human capital developer?

A

Means to develop talent that is projected to be needed in the future

17
Q

What is an employee advocate?

A

Someone who works for employees currently within the organizations

18
Q

Items that contribute to the costs of the selection

A
  • Time to review résumés
  • Time to interview candidates
  • Interview expenses for candidates
  • Possible travel expenses for new hire or recruiter
  • Possible relocation for new hire
  • Additional bookkeeping, payroll, 401 (k) and so forth
  • Additional record keeping for government agencies
  • Increased unemployment insurance costs
  • Costs related to lack productivity while new employee gets up to speed
19
Q

What are three main areas in which you can ensure succes by training?

A
  1. Company culture
  2. Skills needed for the job
  3. Human relationship skills
20
Q

What is a performance appraisal?

A

A method by which a job performance is measured

21
Q

Synonyms for a performance appraisal

A
  • Employee appraisal
  • Performance review
  • 360 review
  • Career development review
22
Q

What is diversity?

A

Increasing the number of underrepresented groups in your organization

23
Q

What is inclusion?

A

People of all backgrounds feel they can contribute to the organization as their authentic selves

24
Q

What is belongingness?

A

You involve employees in decision-making, you challenge them, you invite them to engage with you socially

25
Q

What is uniqueness

A

You do not only allow people to belong, you allow them to be their unique, authentic selves

26
Q

Inclusion is the key for the succes of …

A

Diversity

27
Q

What are the benefits of diversity?

A
  1. It increases companies ability to capture new markets
  2. It increases sales
  3. It enhances innovation

Human Resources (9 decks)

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