Workshop 5

Question 1

There are four steps in training that should occur

Answer 1

1. Employee orientation
2. In-house training
3. Mentor
4. External training

Question 2

Types of training

Answer 2

• Technical training
• Quality training
• Skills training
• Soft skills training
• Professional training
• Team training
• Managerial training
• Safety training

Question 3

Types of training delivery methods

Answer 3

• On-the-job coaching
• Mentoring
• Brown bag lunch
• Web-based
• Job shadowing
• Job swapping
• Vestibule ‘near site’ training
• International assignment

Question 4

4 main reasons for training needs analysis

Answer 4

1. To identify specific problem areas in the organisation
2. to obtain management support
3. To develop data for evaluation
4. To determine the costs and benefits of the training

Question 5

Following factors might indicate training or development needs for employees

Answer 5

1. Development of employee/management skills to fill a current need
2. Employee relations/ organisational problems
3. Meet changing needs
4. Career developments

Question 6

A thorough needs analysis examines trains needs on three levels

Answer 6

1. Organisational
2. Task
3. Individual

Question 7

Organisational analysis

Answer 7

This examines where training is needed in the organisation and under what conditions the training will be conducted

Question 8

Task analysis

Answer 8

Task analysis begins with the job recruitments and compares employee knowledge and skills to determine training

Question 9

Individual analysis

Answer 9

Individual analysis targets individual employees and how they perform their job. Most common, use information and data form employees performance review

Question 10

3 steps - conducting a needs analysis

Answer 10

1. Gather data to identify needs
2. Determine what needs can be met by training and development
3. Proposing solutions