Workshop 1

Question 1

Employee journey steps

Answer 1

1. Searching
2. Applying (recruitment)
3. Joining (selection)
4. Onboarding (induction)
5. Performing (performance management)
6. Learning and growing (training and development)
7. Receiving (compensation and rewards)
8. Staying or leaving (retention and turnover)

Question 2

HRM strategic plan and HR plan

Answer 2

HRM strategic plan = the major objectives the organisation wants to achieve (long-term objectives)
HR plan = the specific activities carried out to achieve the strategic plan (short-term objectives)

Question 3

Ulrich HR model (strategic planning), there are 5 main areas

Answer 3

1. Strategic partner
2. Change agent
3. Administrative expert and functional expert
4. Human capital developer
5. Employee advocate

Question 4

Training - to ensure succes there are three main areas to focus on

Answer 4

1. Company culture
2. Skills needed for the job
3. Human relation skills

Question 5

Diversity

Answer 5

Diversity is defined as the differences between people such as race and gender

Question 6

Multiculturalism

Answer 6

Focuses on development of a greater understanding of how power in society can be unequal to race, gender etc.

Question 7

Several reasons why diversity is necessary in the workplace

Answer 7

1. It is the law
2. Better customer service (offering a broader range of languages and understanding of cultures)
3. Better communication with one another and customers
4. Creating better ideas and solutions, because you have different perspectives