Workplace stress

Question 1

What are the two factors that contribute the most

Answer 1

Workload and control

Question 2

Control

Answer 2

Degree of freedom over work

Question 3

Workload

Answer 3

Amount of work- over/under

Question 4

Wha are the two key studies

Answer 4

Marmot
Johansson

Question 5

Marmot pp- what they did to them

Answer 5

10,000 workers 35-55 work in whitehall civil servants ranked using a questionairre of how much control they had

Question 6

Procedure Marmot study

Answer 6

Longitudional- assesseed at the start for signs of conoary heart disease at the start and then agan after 5 years

Question 7

Marmot study findings-

Answer 7

Found strong positive correlation w low job control and colonary heart disease whilst accounting for all other factors such as age, health, smoking

Question 8

A03 points of Marmot

Answer 8

Cross cultural variation- large sample
longitudional and correlatin not causation

Question 9

Johansson study pp/ experimental design

Answer 9

Natural ex
14 finishers 14 cleaners in a sawmill

Question 10

Finishers

Answer 10

low contro, lots responsibility, no freedom, lots workload

Question 11

Cleaners

Answer 11

high control more flexible

Question 12

Procedure of Johanssson study

Answer 12

Measure urine for stress hormones, self report method confirmed control, eotkload felt and measured social supp

Question 12

A03 general

Answer 12

-supportive evidence
- Correlation not causation
- Individual differences
- -Cultural diff- Individualist - UK USA prefer high control. Collectivist cultures prefer low control

Question 13

Findings Johansson

Answer 13

Higher levels of stress hormone in finishers than cleaners, subjective measure support objective data saying reports of workload and control when hormones highest.
Cleaners stress decreased during day
Finishers increased during day