workforce planning Flashcards

1
Q

what is workforce planning?

A

the process of identifying future workforce requirements and putting systems in place, for example training or recruitment, to ensure that staffing needs are met

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2
Q

what are four benefits of workforce planning?

A
  • Encourages managers to prepare and plan for changes rather than simply react to them.
  • Gaps in the current staffing levels are identified.
  • Avoids under staffing – ensures sufficient workers to carry out the different functions of the business.
  • Avoids overstaffing which is costly to the business
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3
Q

what is internal recruitment?

A

involves appointing existing staff, a known person is recruited

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4
Q

what are five benefits of internal recruitment?

A
  • internal candidates abilities are already known
  • they know the culture
  • they need less training
  • process is quicker and cheaper
  • internal promotion is good for overall staff morale
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5
Q

what are four costs of internal recruitment?

A
  • the pool of candidates is limited
  • no new ideas are brought in
  • unsuccessful candidates may be resentful or demotivated
  • creates another vacancy that needs to be filled
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6
Q

what is external recruitment?

A

involves hiring staff from outside the organisation

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7
Q

what are three advantages of external recruitment?

A
  • external candidates can bring in new ideas
  • large pool of candidates to choose the best one from
  • external candidates may have wider range of experience
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8
Q

what are three disadvantages of external recruitment?

A
  • no prior knowledge of how candidates perform on the job
  • process is expensive as job adverts cost money
  • process can be slow and lengthy
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9
Q

what are five selection methods?

A
  • application form
  • CV
  • selection interview
  • attainment tests
  • assessment centers
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10
Q

application form

A
  • consist of pre-prepared questions set by the organisation.
  • Allows an organisation to easily compare potential candidates
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11
Q

CV

A
  • a summary of a candidate’s education, qualifications and previous employment history.
  • can be compared to the person specification to determine if the candidate has the adequate skills and experience for the position
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12
Q

selection interview

A
  • can be face to face, panel, by telephone and online through Skype or via social media platforms.
  • In-depth response can be gained from candidates who can say more about their skills and experience than is on their application form.
  • Can help to indicate a candidate’s communication skills, appearance, personality, etc
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13
Q

attainment tests

A
  • Can measure the knowledge and skills of a candidate required for the position.
  • Performance of candidates can be directly compared
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14
Q

assessment centers

A
  • Candidates attend an assessment centre where testing provides extra information on their suitability for the job through practical assessments.
  • Testing allows an organisation to see how a candidate copes under pressure, how they work as part of a team, etc.
  • The aim is to find out about a candidate’s true personality and abilities, not just what they say about themselves.
  • types of test include aptitude tests, IQ tests, psychometric tests, physical fitness and health tests
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15
Q

what are five different testing methods that can be used to select staff?

A
  • Attainment test - allows candidates to demonstrate their skills, useful for making comparisons
  • Aptitude test - assesses if a candidate has the natural
    abilities/personal skills needed for the role, can assess if staff will be the correct fit for a role
  • IQ test - measures an applicant’s mental ability and intelligence, can provide information for easy comparison
  • Psychometric test - assesses an applicant’s personality and
    mental suitability for a job, there are no right or wrong answers, test gives an insight into how an applicant thinks would fit into the organisation
  • Fitness test - assesses physical ability which may be required for
    certain jobs, for example police, armed forces
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